International Relations Officer

About this role

Department: Community Relations Department Salary: $126,009.00 - $181,137.64 Commensurate with Experience Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include: • Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY Charlotte, North Carolina is the 14th largest city in the United States. The City of Charlotte local government serves 2.9 million people within the Charlotte Metro area, where approximately 980K reside within Charlotte. The rapid growth within the international business sector and international community contributes to the 1.8% growth rate, making Charlotte one of the fastest growing cities in the nation. Nearly 18% of Charlotte residents were born outside of the United States, and there are over 160 different languages spoken in the Charlotte Metro region. We work hard to ensure that the community remains a certified Welcoming City, and a remarkable place to live, work, learn and play for all.

The Charlotte City Council's vision states that Charlotte is America's Queen City. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The International Relations Manager role is integral to building collaborative partnerships across various metro area communities where together that vision becomes a reality.

This position is community-facing, tasked with developing and executing a strategic plan that advances the City's international and public diplomacy efforts, while strengthening engagement with the growing international community and international business sector.

The primary duty of this role is to lead the City's Office of International Relations, working collaboratively across city departments to establish and execute a strategic plan that keeps Charlotte a welcoming, collaborative, and accessible city. This work will interact regularly with the Charlotte-Mecklenburg Community Relations Committee and the Charlotte International Cabinet. Success depends on direct, sustained relationships with Charlotte's international community: this position must be personally known and trusted, present where international residents and organizations gather, and connected to community associations, faith leaders, business groups, and informal networks. Duties and Responsibilities • Serve as staff liaison to the Community Relations Committee's (CRC) international relations committee: build agendas, conduct research, shape policy recommendations, carry out committee priorities, and report on outcomes.

• Attend and regularly report to the Charlotte International Cabinet, keeping the Cabinet informed of city efforts to address international community priorities, emerging issues, and progress on Cabinet-endorsed initiatives.

• Align international relations strategy and program priorities with broader city efforts, including Neighborhood Engagement, Community Affairs, Fair Housing, ADA, Dispute Settlement, and Language Access.

• Build and maintain direct, trusted relationships with international residents, community organizations, business and civic associations, faith leaders, and informal community networks across the metro area.

• Proactively identify and engage international populations not currently connected to City government, ensuring hard-to-reach communities have a seat at the table when City policies, programs, and services are shaped.

• Regularly gather input from international community members and organizations to understand their needs and priorities and follow through in a way that builds and sustains trust over time.

• Serve as a trusted broker of relationships, resources, and opportunities between the international community and City government.

• Track emerging issues and trends in Charlotte's international communities and translate them into strategic recommendations for executive leadership, City Council, and the Community Relations Committee.

• Serve as a trusted advisor and partner to executive leadership and community leaders with respect to City of Charlotte programs, services, and international community engagement.

• Serve as the City of Charlotte's Liaison to the Charlotte International Cabinet; may also serve on various community boards to support and achieve international community and economic goals.

• Support the Office of Economic Development during business recruitment or expansion efforts through presentations, data requests, and support of hosting company representatives.

• Identify strategies to address community-based policies and programs necessary to harness international relations within the community.

• Ensure policies, procedures, budget decisions, program design, and other City functions are evaluated using an objective community-based perspective as part of the decision-making process.

• Assess existing community-based programs, services, and initiatives to identify opportunities to maximize efforts.

• Facilitate collaboration of agency task forces, teams, and working groups; build effective partnerships and engage with external organizations and stakeholders, both public and private, to support and achieve broad community goals.

• Collaborate with community-oriented organizations and coalitions for the advancement of welcoming initiatives amongst residents.

• Work with the appropriate inter

Similar jobs

• International Operations Analyst — Uline · Pleasant Prairie, WI | Milwaukee, WI | Waukegan, IL
• Requirements Integration Officer — Coreone · McLean, VA
• Strategic Impact Officer — Texas A&M University System · Kingsville, TX
• International Government Markets Manager — Axiomspace · Remote
• Institutional Effectiveness Officer — Texas A&M University System · Texarkana, TX
• Associate Director - International Engagement — Northeastern University · Boston, MA (Main Campus)
• Operations Intern — Tulip · Somerville, MA
• Operations Intern — Delphi · San Francisco