Intermediate / Senior People Partner

About this role

ABOUT KOHO

We’re on a mission to make financial services better for every Canadian. That means no hidden fees, no predatory interest rates - just financial products designed to help our users spend smart, save more, and build real wealth. We’re a performance organization with a strong heart: we care deeply about outcomes, and everything ties back to our mission - to financially empower a generation of Canadians.

At KOHO, we’re not your average 9-5. We believe real impact comes from people who are trusted, empowered, and supported to do their best work - without sacrificing their lives to do it. We prioritize work-life integration, not just work-life balance. That means asynchronous collaboration, flexible hours, and a remote-first setup built around autonomy and high trust.

KOHO is entering its next chapter - leaner, smarter, more AI-integrated. We’re building for impact, not bureaucracy. If you thrive in environments that value clarity, ownership, and bold thinking, you’ll fit right in.

ABOUT THE ROLE

KOHO is in the middle of a meaningful shift - from a traditional P&C function to a modern People Enablement model. We treat the employee experience the way great product teams treat user experience: with rigor, ownership, and a relentless focus on removing friction.

The People Business Partner is a critical node in that system. You'll work on both strategy and execution - partnering with people managers to build high-performing teams, owning the infrastructure that makes our people operations reliable and scalable, and continuously improving the systems that shape how KOHOnians experience work. You’ll work cross-functionally with Talent and Coaching to achieve our goals.

This is not a support role. It's a builder role for someone who thinks in systems, operates with a high degree of autonomy, and holds themselves accountable to outcomes.

We are open to hiring at the intermediate or senior level. This role reports to the Director, People and Culture.

WHAT YOU'LL OWN

STRATEGIC PARTNERSHIP

- Serve as a trusted advisor to people managers across org design, performance, succession, and leadership effectiveness

- Bring a data-informed perspective to talent decisions - identifying risks early and shaping proactive responses before they become reactive ones

- Contribute to KOHO's 2026 People Enablement strategy, with a particular lens on compensation, performance and the full employee lifecycle

PEOPLE OPERATIONS

- Support the full employee journey: from onboarding through transitions, with consistency and care at every stage

- Proactively identify opportunities to streamline People Ops workflows, leveraging AI and automation to reduce manual overhead

- Ensure BambooHR data accuracy and integrity - you're the steward of the systems people rely on

COMPLIANCE

- Stay current on legislation, trends, and best practices impacting compensation, benefits, immigration, and people operations in Canada and the US

- Translate regulatory changes into clear internal guidance, without bureaucratic overhead

REQUIREMENTS:

- You have 5+ years of experience in People Business Partnering preferably with both Canada and the US markets

- You operate comfortably as a strategic owner, accountable for results

- Demonstrated analytical abilities, attention to detail and the ability to successfully manage multiple competing tasks and priorities

- Exceptional knowledge and understanding of HR policies and processes

- Comfort with AI, we are AI Native at KOHO

The budgeted salary range for this role, based on job level:

- Intermediate Level: $110,000 - $130,000 CAD / year.

- Senior Level: $130,000 - $160,000 CAD / year.

At KOHO, we are dedicated to providing pay transparency to all candidates. Compensation at KOHO is determined through various factors including but not limited to: comparable salary market data within Canada, technical skill assessment, a holistic view of previous work history, and internal pay equity with other KOHO team members.

DESCRIPTION DE POSTE EN FRANÇAIS

À PROPOS DU POSTE

KOHO est en pleine transformation : nous passons d’une fonction RH traditionnelle à un modèle moderne de People Enablement. Nous abordons l’expérience employé comme les meilleures équipes produit abordent l’expérience utilisateur : avec rigueur, sens des responsabilités et une obsession pour éliminer les irritants.

Le ou la Partenaire d’affaires principal(e), Ressources humaines joue un rôle clé dans cette évolution. Vous travaillerez autant sur la stratégie que sur l’exécution — en accompagnant les gestionnaires dans la création d’équipes performantes, en assurant la fiabilité et l’évolutivité de nos opérations RH, et en améliorant continuellement les systèmes qui façonnent l’expérience de travail chez KOHO. Vous collaborerez étroitement avec les équipes Talent et Coaching afin d’atteindre nos objectifs communs.

Il ne s’agit pas d’un rôle de soutien administratif. C’est un rôle de bâtisseur pour une personne qui pense en systèmes, qui fonctionne avec un haut niveau d’autonomie et qui est responsable des résultats.

Ce poste relève du Directeur, Personnes et Culture.

CE QUE VOUS PRENDREZ EN CHARGE

PARTENARIAT STRATÉGIQUE

- Agir à titre de partenaire de confiance auprès des gestionnaires en matière de structure organisationnelle, gestion de la performance, planification de la relève et efficacité du leadership

- Apporter une perspective basée sur les données aux décisions liées aux talents, en identifiant les risques tôt et en proposant des solutions proactives avant qu’ils ne deviennent des enjeux réactifs

- Contribuer à la stratégie 2026 de People Enablement chez KOHO, notamment en matière de rémunération, de performance et d’expérience employé globale

OPÉRATIONS RH

- Soutenir l’ensemble du parcours employé : de l’intégration jusqu’aux transitions, avec cohérence, efficacité et empathie

- Identifier de façon proactive des occasions d’optimiser les pr

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