Intermediate Advisor Training and Quality Assurance Consultant

About this role

Job Family Customer & Business Quality Assurance About Us  

  At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.   

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.  

Who We Are  

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life .   

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.  

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.  

What We Do  

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate , which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.  

Transamerica employs nearly 7 ,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide. * For more information, visit transamerica.com .   

Job Description Summary Designs and delivers compliant training for licensed financial advisors and performs quality assurance reviews to support advisor performance and regulatory adherence within a regulated financial services environment. Job Description Responsibilities • Design, update, and maintain onboarding and refresher training programs for licensed financial advisors. • Deliver live and virtual training sessions and structured coaching engagements. • Develop training materials, including presentations, job aids, scenarios, and microlearning content. • Apply quality standards to conduct call monitoring and interaction reviews for licensed advisors. • Identify performance gaps related to disclosures, suitability, and client communication. • Provide feedback and coaching to improve advisor effectiveness and reduce compliance risk. • Document quality findings and training activities to support supervisory oversight. • Partner with Compliance and business teams to ensure training content aligns with firm policy.

Qualifications • Bachelor’s degree in business or finance • Two years of experience in financial services training, quality assurance, or performance management • Experience delivering training or coaching for licensed professionals • Working knowledge of Financial Industry Regulatory Authority (FINRA) rules and advisor supervision standards • Proficient in MS Word, Excel, and PowerPoint

Preferred Qualifications • Experience in brokerage, wealth management, insurance, or investment advisory environments • Familiarity with learning management systems, eLearning tools, or call monitoring platforms • FINRA Series 6

• FINRA Series 65 or equivalent

Working Conditions • Hybrid Environment

The Salary for this position generally ranges between $65,000-$75,000 annually.  Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including  qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus of 6% based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. 

• We will never request personal information such as ID or payment for equipment upfront. • Official offers are sent via DocuSign following a verbal offer—not through text or email

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer      For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.    Compensation Benefits  • Competitive Pay 

• Bonus for Eligible Employees 

  Benefits Package  • Pension Plan 

• 401k Match

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Disability Insurance

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Discounts

• Career Training & Development Opportunities

  Health and Work/Life Balance Benefits  • Paid Time Off starting at 160 hours annuall

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