Interim Manager, Peer to Peer Fundraising (Leave Coverage)

About this role

About MSF USA | Doctors Without Borders

Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients.

MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.

Role Overview

The Interim Manager, Peer to Peer Fundraising (Leave Coverage) responsible for managing the day-to-day execution of Doctors Without Borders' community fundraising programs. The role oversees peer-to-peer campaigns, Facebook fundraising, supporter engagement, fundraising platforms, rapid response fundraising support, and related program operations to ensure the program meets its annual revenue targets.

Working closely with Community Fundraising, Integrated Channel Marketing, Development Operations, vendors, and internal stakeholders, the Manager helps ensure fundraising programs run smoothly, supporters receive timely assistance, campaigns are delivered on schedule, and program performance is tracked and reported.

This is a hands-on role for someone who is driven, collaborative, organized, adaptable, and comfortable managing multiple priorities while supporting a variety of fundraising programs, projects, and stakeholders.

Department Accountabilities

Prospecting

Pursue strategic opportunities in coherence with MSF-USA´s strategy, that create long-term value for the movement by identifying and developing new audience segments or donors for its mission.

Donor Cultivation, Engagement and Management

Build trust and loyalty with potential and existing donors. At the simplest level, update donors on activities. At a more complex level, build long-term relationships with key donors and key donor segments. Take overall responsibility for designing, developing, and delivering the donor engagement strategy. May be through channels or through personal relationships.

Fundraising

Secure reliable, sustainable, and efficient resources in alignment with MSF-US commitments.

Brand Positioning

Drive awareness and consideration through brand positioning based on the brand strategy and implement brand plans.

Best-in-Class Fundraising Systems and Capabilities

Deploy and champion the latest technological systems and capabilities that push the boundaries of what Development can produce for its donors.

Roles Specific Outcomes

Marketing Execution

Lead a significant channel, product, or service within the larger marketing program, managing planning, delivery, or both.

Fundraising Events - Development & Design

Manages the development and execution of fundraising events, including ideation, planning, and business case development. Fosters relationships with diverse content creators and fundraisers to align their interests with organizational goals; manages post-event reports and analysis to measure success.

Stakeholder Management

Plan and deliver stakeholder engagement activities to develop effective project working relationships and to ensure that stakeholder needs and concerns are identified and met.

Project Management

Manage a portfolio of projects while reporting to senior colleagues.

Marketing Communications

Manage the development and delivery of innovative, DEI-driven marketing communications and storytelling in a variety of media for a significant channel or area to increase engagement and revenue.

Insights & Reporting

Prepare and coordinate the completion of various data and analytics reports.

These core accountabilities should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job. Incumbents are required to perform other functions as assigned.

Complexity and Problem-Solving Skills

• Adapt to changing circumstances, demonstrating a mindset capable of thriving in various scenarios.

• Assess situations and environments swiftly and accurately, acting with promptness and sound judgment.

• Identify, analyze, and capitalize on marketing opportunities.

• Establish expertise, authority, and trust efficiently and effectively.

• Focus MSF-USA on fulfilling the needs of peer-to-peer fundraising audiences.

Behavioral Competencies

THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating the new and different.

People Focus

Builds strong relationships and delivers solutions geared to aiding others. Solicits feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns processes with organizational needs.

Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

Global Perspective

Takes a broad view when approaching issues, using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Uses a broad perspective when addressing issues and challenges.

Cultivates Innovation

Creates new and better

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