Instructional Designer II (Remote)

About this role

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:    • Work in an entrepreneurial and dynamic environment with a chance to make an impact.    • Develop lasting relationships with great people.    • Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Instructional Designer II (Remote)

The Instructional Designer II is responsible for creating, updating and delivering training material for both online and classroom learning. Additional responsibilities include conceptualizing, planning, designing, and producing a wide range of specialized multimedia and web programs for our Training and Development department. Essential Functions

Programming • With the assistance of the training team, plan and develop multimedia learning courses for Niagara’s learning management system.

• Using the department’s development calendar, work to meet project deadlines. Report project progress in a way consistent with department project management protocol.

• Troubleshoot problems with multimedia content (instructions) being developed by less technical members of the Training and Development team.

Media Development • Assist with the development of the video and audio components necessary for creation of learning assets. This may include the use of image, audio, or video editing software to refine raw media to meet the standards necessary for use in instructional media.

• Administer and maintain various media repositories where media is stored for the department’s internal use.

• Identify opportunities for multimedia technologies to enhance web and classroom based instruction.

Instructional Design/LMS/Training and Development • Assist in the curriculum design for compelling training programs, learning activities including instructor led, online, and alternative. This person will be assist in the responsibilities of the team for developing and writing content, both traditional and e-learning training and materials.

• Maintain an understanding of Niagara’s LMS system. This includes knowing the basic features, limitations, and functional requirements of the system and its courses.

• Serve as the multimedia technology trainer for staff on techniques and best practices for various media and graphics software.

• Designs learning solutions targeted at manufacturing employees.

• Collaborate with subject matter experts to ensure accurate content.

• Evaluates the results of training programs and modified future programs to better meet the needs of the business.

• Well versed in various forms of multimedia to best determine the appropriate format for the target audience.

• Develop and deliver training materials on company process and products and technologies to ensure that team members develop, maintain and increase their own technical and or process knowledge.

• Meets commitments, works independently, handles change, and stays focused under pressure. Listens to others and values opinions that are different from their own, assists team members to meet goals.

• Stay abreast on new and innovative learning methodology and theories.

Writing/Editing/Document Control • Ensure the accuracy of generated documents, and that they are formatted in accordance with company/department formatting standards.

• Travel to other Niagara facilities to collaborate with curriculum designers, trainers, internal customers and Subject Matter Experts to develop documentation and support related activities.

• Travel as needed to Niagara Vendors or Customers to support related activities.

• Some web content responsibilities, portal management through SharePoint.

• Newsletters, articles, and other periodic writing duties as assigned.

Supervisory Responsibilities • Supervision of Company Systems, Equipment and Business Protocols.

• Supervise select team of Super User level contributors in Niagara Business Processes.

• Provide leadership to adjacent work teams, such as Technical Training, in the event their Manager is unavailable.

• Able to work with and influence individuals throughout the organization without direct authority.

• Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications • Minimum Qualifications: • 2 Years  – Experience in Field or similar manufacturing environment

• 2 Years  – Experience in Position

• 2 Years  – Experience managing people/projects

*experience may include a combination of work experience and education • Preferred Qualifications: • 4 Years – Experience in Field or similar manufacturing environment

• 4 Years  – Experience working in Position              

• 4 Years  – Experience managing people/projects

*experience may include a combination of work experience and education

Competencies Proficiency in, but not limited to: • Adult learning methods and pedagogy

• Articulate 360 Suite, Vyond, Camtasia

• Microsoft Office Suite, specifically PowerPoint including Microsoft SharePoint.

• Adobe Creative Suite (CS6), specifically In Design, Flash Professional, Captivate, Photoshop, Illustrator, Premier, After Effects, and Acrobat.

• Comparable word processor, page layout, publishing, and illustration software acceptable as a substitute.

• Knowledge of the creation and maintenance of wikis.

• Multimedia skills:

• Proficient in manipulating and synchronizing audio files for use in e-learning and experience with and willingness to do voice over work.

• Ability to identify and interpret multimedia design needs and to develop creative and responsive design concepts.

• General instructional design concepts, with an understanding of how a LMS functio

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