Inside Sales Specialist

About this role

About Resolve Tech Solutions (RTS):

Resolve Tech Solutions (RTS) is a rapidly growing provider of innovative IT consulting and SAP solutions, dedicated to helping enterprises streamline operations and drive digital transformation. With a client-first approach and a passion for problem-solving, RTS partners with leading organizations to implement cutting-edge technologies and deliver measurable results. We’re a team of forward-thinkers, passionate about technology and driven by impact. Join us as we continue to grow and make a difference in the enterprise tech space.

Position Overview:

We are looking for a motivated and energetic Inside Sales Specialist to join our high-performing marketing team. In this role, you’ll be responsible for generating and qualifying leads, engaging prospects, and setting up meetings for our account executives. You'll play a critical role in driving growth by connecting potential clients with our SAP and IT solutions.

Key Responsibilities:

Lead Generation & Prospecting • Conduct outbound cold calls, emails, and LinkedIn outreach to engage potential customers.

• Follow up on inbound leads generated from marketing and sales campaigns.

• Research target accounts and decision-makers to personalize outreach strategies.

Lead Qualification • Use frameworks like BANT (Budget, Authority, Need, Timeline) to qualify leads.

• Ask discovery questions to understand customer pain points and business needs.

• Identify the right stakeholders and decision-makers within target accounts.

Sales Engagement & Outreach • Schedule introductory meetings for account executives or field sales teams.

• Effectively communicate the value proposition of RTS’s SAP and IT solutions.

• Handle initial objections and provide basic product/service information.

Pipeline & CRM Management • Log all sales activities (calls, emails, meetings) in the CRM system.

• Track lead progress and ensure timely follow-ups.

• Maintain an organized pipeline to hit key performance metrics.

Collaboration with Sales & Marketing Teams • Work closely with the Growth Marketing Manager to refine outreach strategies.

• Provide feedback to marketing on lead quality and messaging effectiveness.

• Support sales campaigns, webinars, and events by driving attendance and interest.

Performance & Metrics • Achieve daily/weekly call and email targets.

• Meet lead qualification and meeting-set quotas.

• Continuously improve sales skills through coaching and training sessions.

Qualifications: • Bachelor's degree in Business, Marketing, Communications, or a related field.

• 1–3 years of inside sales or business development experience; experience in SaaS, IT services, or enterprise software sales is a plus.

• Strong cold calling and prospecting skills, with excellent written and verbal communication.

• Ability to build rapport quickly and handle objections effectively.

• Familiarity with CRM systems (Salesforce preferred).

• Understanding of SAP solutions or enterprise technology is a bonus.

• Highly organized, self-motivated, and adaptable to a fast-paced and evolving sales environment.

• Must be located in or near Dallas, TX.

Why Join RTS?

At RTS, you’ll have the opportunity to work in a collaborative, entrepreneurial environment where your ideas are valued, and your growth is prioritized. We offer competitive compensation, career advancement opportunities, and the chance to make a real impact at a growing tech company.

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