Inside Sales Manager I - Durham, NC

About this role

We are seeking a talented and motivated Inside Sales team member that thrives in a sales cycle environment. This member of the team will play a fundamental role in achieving our ambitious revenue growth objectives while collaborating with other Business Development team members.

Essential Responsibilities  • Achieves quarterly and annual lead generation goals as outlined in sales incentive comp plan.  • Handles inbound client calls, qualifies leads and if appropriate grows client relationships at the appropriate levels.  • Collaborates effectively with Business Development Directors in business unit; brings potential opportunities to their attention.  • Effectively transfers accounts and client information to Business Development Directors.  • Manages annual expense budget and submits expense reports for reimbursement on approval timelines.  • Expands client requests upselling for business unit when possible.  • Provides weekly sales activity report to management.  • Develops client call cycle to achieve objectives and sales plan  • Provides general intelligence on key competitors.  • Sells the business unit’s capabilities leveraging differentiation framework  • Recognizes and communicates sales opportunities for other business units.  • Establishes and manages customer expectations.  • Collaborates with companywide resources to achieve superior customer satisfaction.  • Organizes and hosts client visits if required.  • Uses SFDC to manage internal communication and document territory and client information as required for the business unit.  • Responsible for Opportunity Management and accurate pipeline forecasting.  • Maintains frequent email and phone contact with clients to grow and expand business relationships.  • Leverages Marketing, SMEs and Operations Staff to support client discussions and heighten clients’ awareness of BU services.  • Evaluates quotations and provides input to ensure client and company requirements are met.  • Collaborates effectively with sales executives from other business units to bring potential opportunities to their attention.  • Leverage Social Selling techniques and tools to reach clients through digital channels sharing information including Fortrea services, web conferences, industry meetings, SME news, etc.  • Creating leads from literature and industry events including peer reviewed journals, poster/symposium presenters and attendee lists.  • Establishes, nurtures and grows client relationships at the appropriate 

  Education/Qualifications:   • Bachelor's degree in life science or business field preferred  • Moderate industry knowledge  • Functional scientific/technical expertise in specific areas of drug development 

  Experience:   • 1+ years' Commercial/sales experience preferred • Other required work-related experiences 

This is a hybrid role with the expectation to work within our Durham headquarters 3 days each week.

Pay Range: $65,000-$80,000 (The range does not include benefits, and if applicable, bonus, commission, or equity)

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable. For more detailed information, please click here.

Application deadline: September 15, 2026

Physical Demands/Work Environment:

Work Environment: • Occasional drives to site locations with occasional travel domestically

Physical Requirements: • Frequently stationary for 6-8 hours per day. • Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. • Occasional crouching, stooping, with frequent bending and twisting of upper body and neck. • Ability to access and use a variety of computer software developed both in-house and off-the-shelf. • Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. • Regular and consistent attendance. • Varied hours may be required.

#LI-REMOTE #LI-LL1

Learn more about our EEO & Accommodations request here .

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