IM Project Manager Sr.

About this role

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

The IM Senior Project Manager will be responsible for the collaborative leadership of assigned projects involving interdisciplinary teams.  The IM Senior Project Manager will be called upon to initiate planning, execution and completion of a project including appropriate transition requirements to ensure sustainability of the results.  The Senior IM Project Manager is responsible for the initiation, planning, execution, control and closure activities of multiple technology and/or program-related multi-phased projects across multiple teams.  The position manages the work of the project team, insuring on-time, on-budget completion of the work efforts.  The position will interact with all stakeholders affected by the project, including executive/project sponsors, front line staff, operational owners, IM services and vendors.  A project that’s significant enough to have a Senior Project Manager assigned to it often involves many different elements. Multiple departments may carry the responsibilities of different assignments, but the Senior Project Manager is responsible for making sure that all departments come together in a timely manner to complete the overall goal. This requires the ability to schedule tasks and coordinate with various team members to accomplish the results. The completed project may require different layers to be performed by different teams. Senior Project Managers are therefore responsible for keeping the projects on track and possessing the ability to foresee the entire project as a whole at all times. The only way that a Senior Project Manager can successfully perform these tasks is through communication. It is very important for Senior Project Managers to communicate frequently with all members that are involved in the project and not make any assumptions. A failure to effectively communicate at any layer of the project could result in missed deadlines, unsatisfactory performance and poor outcomes.

Essential Job Functions: • Responsible for overall project management of assigned projects, from initiation through final completion and transition for sustainability of outcomes as directed by PMO leadership.

• Leads end-to-end Epic EMR projects from initiation through closure across multiple modules (Inpatient, Ambulatory, Emergency, Perioperative, Revenue Cycle, etc.)

• Ability to work effectively with multiple levels of organizational staff from front line to senior leaders and executives.

• Facilitates and manages multi-disciplinary teams assigned to various projects; assists operational owners to set goals and priorities for project.

• Collaborate closely with operational process owners to develop and refine project plans to effectively achieve the desired outcomes including budgetary needs.

• Maintain accurate project plans to ensure timely completion of activities as designed, modifying with collaboration of project leadership timelines and expectations to ensure successful outcomes.

• Initiates, develops, executes and manages detailed project/work plans, schedules, project estimates for resource requirements and status reports.

• Effective issue resolution and conflict management skills throughout the process to ensure the team continues to move forward.

• Effective communication skills to keep both the project team and the department leadership informed of project progress, highlighting any issues/barriers with possible solution plans, and reinforcing a team-focused culture for the project.

• Developing communication plans of improvement/change efforts.

• Recognition of ownership to the various processes, i.e., operational leads as owners of the work process being worked on, project manager with joint leadership to maintain momentum of the project while respecting others.

• Follow department processes and protocols to support effective oversight across all projects in play at any given time. Insures that projects are performed to Information Management Department Standards.

• Builds and maintains a strong partnership and cohesive support with the entire hospital community.

• Foster teamwork and camaraderie among project teams and assist with coordination of activities to support these efforts.

• The Senior Project Manager will interface regularly with Senior Directors, Vice Presidents and Executives.

• The Senior Project Manager will provide leadership support to the PMO Office and assisting Project Coordinators and Project Managers.

• The Senior Project Manager may have PMO Office Leadership responsibilities.

• IM specific:

• Provides leadership around management of work order processes.

• Leads and participates in departmental process improvement.

• Insures departmental standards are maintained for client and server hardware, operating systems, client images and clinical and business applications.

• Serves as liaison and facilitator between IM/IT department staff, vendors and operational owners.

• Other duties as assigned

Knowledge, Skills and Abilities: • Bachelor’s degree required. Masters preferred.

• Project management experience in the healthcare industry required, 5 plus years of experience.  Project Management certification preferred.

• Demonstrated experience in managing complex enterprise intra/interdepartmental projects.

• Experience in large complex system implementations and/or managing multi-phased health care IT projects a plus.  Experience with Epic applications a plus.

• Excelle

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