Ice Cream Maintenance Manager

About this role

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.   We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. 

What truly sets us apart is how we work. 

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. 

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better. 

THE ROLE:

The Maintenance Manager is responsible for leading all Production and Facility Maintenance operations across a 24/7 ice cream manufacturing environment. This role ensures safe, reliable, and efficient performance while driving execution of the Ice Cream Manufacturing System (ICMS) and championing The Ice Cream Way cultural behaviors throughout the organization.

Reporting to the Associate Director of Engineering, the Maintenance Manager oversees Engineering Supervisors and maintenance personnel and serves as site leadership in the Associate Director’s absence. This role ensures compliance with all Safety, Health, Environmental, and GMP requirements and plays an integral part in strengthening the site's Safety, Quality, Output, and Cost performance.

WHAT YOU'LL BE RESPONSIBLE FOR: • Serve as a culture leader, consistently role‑modeling The Ice Cream Way behaviors: Ownership, Teamwork, Pride in Quality, Safety Mindset, and Continuous Improvement. • Champion a proactive safety culture and lead full implementation of all site Safety, Health, and Environmental programs. • Actively participate in the Central Safety Health Environmental Committee (CSHEC), owning required programs and ensuring compliance with OSHA, GMP, and internal safety standards. • Embed ICMS (Ice Cream Manufacturing Systems) practices in daily work systems assuring strong governance, disciplined execution of standards, and operator engagement in sustaining improvements. • Build an inclusive, respectful environment where employees feel empowered to own results and take action when safety or quality is at risk.

Maintenance & Operations Management • Lead end‑to‑end Production and Facility Maintenance operations for the Sikeston site, ensuring asset reliability, uptime, and adherence to ICMS Engineering & Maintenance standards. • Oversee all Process Safety Management (PSM) requirements for ammonia refrigeration, steam, electrical, and high‑hazard systems. • Provide leadership in the operation and maintenance of three mix control plants servicing high‑volume ice cream production. • Serve as the Preventive Maintenance (PM) Pillar Champion, ensuring standards, schedules, centerlines, and asset strategies are executed with excellence. • Strengthen PM and autonomous maintenance systems to improve mean time between failures (MTBF) and reduce unplanned downtime. • Lead Parts Room operations, inventory optimization, and cost control in alignment with ICMS Work Processes. • Work collaboratively with Safety, Quality, and Production partners to drive reliability improvements, capability building, and disciplined problem-solving. • Actively support CER (Capital Expenditure Request) development, long‑term infrastructure planning, and execution of transformation initiatives.

Financial & Performance Accountability • Manage Repair & Maintenance budgets exceeding $10M, ensuring cost stewardship and reliability improvements. • Deliver year-over-year improvements in key factory KPIs, including: • OEE • Waste / Giveaway • Labor productivity • Attainment • Business waste reduction • Ensure maintenance plans, troubleshooting practices, and reliability roadmaps support the site’s 220‑million‑liter production capacity.

People, Capability & Culture Development • Lead, coach, and develop a team of Engineering Supervisors and skilled maintenance technicians across a 24/7 operation. • Build an ICMS‑aligned work system that empower operators and technicians to solve problems closest to the source. • Strengthening technical capability through training, certification, and progression pathways aligned with the Ice Cream Manufacturing System. • Foster a culture of collaboration, accountability, continuous improvement, and pride in craftsmanship. • Manage performance, develop talent pipelines, and drive new ways of working that elevate team effectiveness and engagement.

WE'RE LOOKING FOR SOMEONE WHO: • Bachelor’s Degree   or Higher required   (Engineering or related field) • Minimum 5 years of maintenance leadership experience in manufacturing (24/7 environment strongly preferred). • Proven experience leading technical teams and driving results through structured systems such as ICMS, UMS, WCM, TPM, or Lean. • Deep knowledge of GMPs, HACCP, OSHA requirements, and manufacturing compliance. • Strong technical understanding of mechanical, electrical, and manufacturing systems. • Overall knowledge of refrigeration systems is preferred. • Demonstrated capability to lead change, influence others, and build high‑performance.

WHAT YOU'LL GET:

Alongside meaningful work and strong development, we offer a reward package that typically  includes:

• Market-competitive pay and performance related rewards  

• Flexible ways of working  

• Support for health, wellbeing and life outside of work  

• Time off to rest and recharge  

• Ongoing learning and development opportunities    

• Specific benefits vary by location  

Pay:   The pay range for this position is $119, 400   to $179,0 0 0.   The Magnum Ice Cream

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