Human Resources Business Partner/ Project Manager Internal

About this role

Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What's exciting about the role

The Director, Human Resources, is a strategic individual contributor and trusted advisor to business leaders across Verifone. This role partners closely with leaders to build strong teams, drive organizational effectiveness, and deliver a consistent and high-quality employee experience. The Director, Human Resources brings a program and project management mindset to HR — balancing strategic priorities like workforce planning and succession with day-to-day employee relations, compliance, and the full employee lifecycle.

This is a role for a true problem solver — someone who thrives in ambiguity, rolls up their sleeves, and finds practical solutions across a wide variety of situations and challenges. As an active member of the global HR team, this person will flex across projects and priorities as business needs evolve, bringing curiosity, resourcefulness, and a collaborative spirit to everything they do.

Based in one of New York City, Alpharetta, GA, or King of Prussia, PA, this position is a hands-on and highly collaborative role for an experienced HR professional who thrives in a fast-paced, high-growth business environment undergoing exciting transformation.

Skills and Experience we desire

• Act as a trusted HR advisor to business leaders, providing guidance on people matters, organizational decisions, and a broad range of HR topics

• Coach managers on performance management, team effectiveness, and navigating complex or sensitive employee situations

• Lead workforce planning efforts, identifying current and future talent needs in partnership with business leaders and Talent Acquisition

• Support organizational design and succession planning for key roles, ensuring pipeline health across assigned functions

• Project-manage cyclical HR processes including performance reviews, compensation planning, engagement surveys, and annual talent reviews

• Lead cross-functional HR programs end-to-end, managing timelines, milestones, and stakeholder communications

• Manage employee offboarding including exit interviews and departure trend analysis to inform retention strategies

• Handle employee relations matters including investigations, disciplinary actions, and conflict resolution

• Ensure compliance with applicable federal, state, and local employment law; partner with Legal on complex matters

• Use HR data and analytics to identify trends, surface insights, and present recommendations to leadership

• Leverage AI tools and emerging HR technology to drive process efficiencies, automate manual workflows, and enhance the quality and speed of HR reporting

• Develop and maintain dashboards and recurring reports that give business leaders clear visibility into key people metrics

• Collaborate with HR Centers of Excellence (Talent, Total Rewards, L&D, HR Ops) to deliver programs that support the business

Qualifications

• 7–10 years of progressive HR experience in a generalist or HR Business Partner capacity

• Proven ability to influence and build trusted relationships with senior leaders

• Strong program and project management skills with the ability to manage multiple priorities simultaneously

• Experience with workforce planning, succession planning, and organizational design

• Solid knowledge of US employment law and HR compliance; global or multi-country experience a plus

• Demonstrated experience managing employee relations matters, including sensitive investigations

• Proficiency in HRIS systems (e.g. Workday, ADP) and comfort working with HR data and analytics

• Experience using AI tools and technology to improve HR processes, reporting, and decision-making

• Clear, confident communicator — able to translate complex topics and present recommendations to leadership

• Bachelor's degree in HR, Business, or related field; HR certification (SHRM-CP, SPHR, etc.) a plus

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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