HR Specialist

About this role

Job Description:

Who We Are: We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you. Cart.com Fast Facts: • 6,000+ customers worldwide • 1,200+ employees globally • Headquartered in Houston, TX with international offices in Mexico and Poland

Our values: Cart.com is building a company that is committed to living out these 6 core values: • Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. • Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. • Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. • Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. • Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. • Remember to be human: We work hard, but we leave room for the people, places and things that we love.

AI is part of how we work. It’s not doing the hiring We'll use AI in parts of our process and we think you should feel free to use it too — for research, prep, whatever helps. But our interviews exist to meet  you , not your best AI-assisted draft. Real people make every call here. Any questions about how this works, just ask.

Hybrid This position is open to applicants or individuals who are located in Houston, TX and will require 2-days onsite in the Houston office.

The Role:    The HR Specialist supports the day-to-day operations of the People Team, ensuring smooth execution of administrative, employee support, and foundational People processes. This role is highly operational and service-oriented, acting as a key point of contact for employees while supporting programs, systems, and internal workflows.

You will provide hands-on support across People Operations, including employee inquiries, timecard management, documentation, program coordination, and office-based responsibilities. This role is critical to ensuring the People Team operates efficiently and that employees have a consistent, high-quality experience.

This role is Houston-based and requires in-office presence 2 days per week .

What You’ll Do: • Manage the People Team inbox , responding to employee questions and routing requests appropriately • Process and track timecards for corporate employees and support payroll inputs • Handle physical mail distribution , including sorting and routing to Payroll, Benefits, and other teams • Support unemployment claims and employment verifications • Assist with People programs and initiatives (benefits admin, surveys, engagement activities) • Maintain and update employee records and documentation • Support onboarding and offboarding logistics • Help coordinate employee engagement activities and in-office experiences • Partner with HRBP and People Ops team to support ongoing operational needs

Who You Are: • Highly organized and detail-oriented with strong follow-through • A service-oriented team player who enjoys helping employees • Comfortable handling administrative and operational tasks with accuracy • Reliable and able to manage recurring responsibilities consistently • Positive, approachable, and adaptable in a fast-paced environment

What You’ve Done: • 0–2 years of experience in HR, administrative support, or operations (internships included) • Strong organizational and communication skills • Experience managing tasks with high attention to detail • Experience with Microsoft Office tools, specifically Excel, CoPilot & Word • Ability to handle sensitive information with discretion • Bachelor’s degree or equivalent experience preferred

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

#LI-CS1

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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