HR Learning Systems Analyst

About this role

The Associate HR Learning Systems Analyst delivers operational excellence and functional support within the HR Systems team, with a focus on the technology that powers Learning & Development at Gartner. Our learning technology landscape is dynamic — today it spans enterprise Learning Management Systems (LMS), AI-powered practice tools, and a variety of role-specific learning platforms supporting a decentralized L&D community. As we work to consolidate and simplify our learning technology over time, this role will support today's portfolio while helping shape what comes next. This role partners closely with our HR Learning Solutions and Enablement team, and business stakeholders to optimize our learning platforms, resolve issues, and deliver enhancements that improve the learner and administrator experience. The Associate Product Lead gathers requirements, translates business needs into system solutions, and serves as a trusted point of contact for the learning technology portfolio. The ideal candidate has 1–3 years of experience in HR or learning technology, strong analytical skills, and a genuine curiosity for how technology can elevate the way people learn and grow. Because our landscape spans multiple platforms and will continue to evolve, we're looking for an adaptable quick learner — someone whose skills travel across systems rather than living in just one.

What you will do • Configure our learning platforms – working with platform administrators to support learning objects, content structures, curricula, and assignment logic, events and sessions, notifications, evaluations, security roles, and system updates • Partner with Learning Solutions and Enablement and business stakeholders to gather requirements, analyze workflows, and recommend system enhancements • Serve as a primary point of contact for learning technology escalations — triaging complex Tier-2 escalations, troubleshooting advanced issues, identifying root causes, and coordinating with vendors and IT to drive timely resolution • Perform quality control across the portfolio, including data integrity audits, mass data loads, and gatekeeping of system standards • Write test plans and conduct testing for enhancements, new course rollouts, and quarterly platform releases, coordinating UAT with vendors and stakeholders • Build and analyze reports on usage, adoption, compliance, and program health, turning data into recommendations • Document processes, system configurations, and user guides; develop knowledge management collateral to support training and onboarding; partner with Learning Solutions and Enablement to deliver to certified administrators • Partner with Learning Solutions and Enablement to encourage system adoption, define best practices, and enhance platform governance

What you will need • 1–3 years of experience in HR technology, learning technology, business analysis, or a related field • Hands-on experience administering or supporting a modern SaaS learning or HR platform such as Cornerstone OnDemand or Workday — depth in any one of these (or a comparable platform) is equally valued • Working knowledge of learning technology fundamentals: e-learning content standards (SCORM/AICC/xAPI), content management, curricula and assignment logic, notifications, and security/role-based permissions • Experience building and interpreting reports, with solid Excel proficiency • Strong requirements gathering skills — able to listen to a business need and translate it into a practical system solution • Demonstrated ability to quickly learn new applications, software, and tools • Strong communication, collaboration, and analytical problem-solving skills • Bachelor's degree preferred

Nice to have: • Familiarity with how learning systems connect to the broader ecosystem — SSO, data feeds, content provider integrations • Experience with mass data load tools or LMS audits at scale • Exposure to courseware development tools (Articulate, Camtasia, iSpring) or visualization tools such as Power BI

Who you are • Professionally curious — you genuinely enjoy learning new tools, exploring how things work, and staying current with learning and HR technology trends, including AI • Adaptable and comfortable with ambiguity — evolving priorities and a technology roadmap still taking shape energize you rather than frustrate you • Accountable — you take ownership of your assigned work and follow through to results • Teachable — you embrace feedback and best practices as a means of continuous improvement

What you’ll receive:

• Competitive compensation. • Limitless growth and learning opportunities. • A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you. • A chance to make an impact – your work will contribute directly to our strategy. • Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices. • 20+ PTO days plus holidays and floating holidays in your first year. • Extensive medical, dental insurance and vision plan. • 401K with corporate match, immediate vesting. • Health-and-wellness-related allowance programs. • Parental leave. • Tuition reimbursement. • Employee Stock Purchase Plan. • Employee Assistance Program. • Gartner Gives Charity Match.

        And much more!

What are we: • Action Oriented - Deliver fast, get great results. We embrace the vision, roadmap to success and the action it takes to make it happen.  • Intellectually Curious - Seek to learn, love to teach. We’re humble and embrace respectful, radical candor with a mindset of ongoing professional and personal development. • Collaborative - One team, shared mission. We welcome feedback and understand the value of working together to accomplish more than what is possible individually.

#LI-JD6 #LI-Hybrid #LI-Technology

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver

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