Host/Hostess - Canyon Club (Part Time)

About this role

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

Job Specific • Supervises restaurant activities in absence of Manager • Controls Reservation Book, accepts reservations and enters them accurately into the record • Maintains guest history files and uses information to enhance repeat guests experience • Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period • Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability • Inspects menus to ensure cleanliness and acceptability • Greets guests in a polite professional manner • Determines guest needs, verifies table availability, assigns appropriate table for seating • Guides guests to appropriate table • Assists guests with seating, and presents menu • Ensures removal of unnecessary place settings at occupied tables • Notifies server of guest seating, and communicates any special needs or requests • Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member • Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard • Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks • Other duties as assigned

General • Promotes and applies teamwork skills at all times • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance • Is polite, friendly, and helpful to guests, management and fellow team members • Executes emergency procedures in accordance with hotel standards • Complies with required safety regulations and procedures • Attends appropriate hotel meetings and training sessions • Maintains cleanliness and excellent condition of equipment and work area • Complies with hotel standards, policies and rules • Recycles whenever possible • Remains current with hotel information and changes • Complies with hotel uniform and grooming standards

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