Hospitality & Facilities Attendant

About this role

Job Title: Facilities Support Attendant Location: Houston, TX Reports To: Administration Employment Type: Full time - 5 days onsite

About Us Help us insure it. Tokio Marine HCC is a leading global specialty insurance group, backed by the strength and stability of the Tokio Marine Group. With more than 50 years of sustained growth and profitability, and offices across the United States, the United Kingdom, Europe, and other international locations, we offer more than 100 classes of specialty insurance—covering everything from the crops that feed us and the concerts that entertain us to rescuing travelers abroad. Guided by our Mind Over Risk philosophy, we empower clients to pursue opportunities with confidence while fostering a culture rooted in innovation, collaboration, and trust. Always Advancing, we embrace an entrepreneurial spirit; as Experts in Tomorrow, we anticipate what’s next; and by Reaching Out, we build genuine connections that enable our people and our business to thrive.

Role Overview Support the daily operation of employee breakrooms, lunchrooms, meeting spaces, and common areas by maintaining a clean, organized, and welcoming environment. This role contributes to a positive workplace experience by ensuring facilities are well-stocked, supporting meetings and company events, assisting with inventory management, and delivering courteous service to employees and visitors.

Key Responsibilities • Maintain cleanliness and sanitation of counters, tables, sinks, floors, microwaves, refrigerators, and other high-touch surfaces.

• Ensure office breakrooms and communal areas remain stocked through daily inventory checks and replenishment of supplies.

• Assist with ordering cleaning supplies, beverages, snacks, condiments, paper goods, and other facility-related inventory.

• Receive, inspect, and organize incoming supply deliveries.

• Review the daily meeting calendar and support onsite luncheons, including setup, replenishment, cleanup, and proper waste disposal.

• Assist with setup, service, and cleanup for meetings, training sessions, and special company events.

• Support the preparation and cleaning of employee workstations and office spaces.

• Provide courteous and professional service to employees and visitors.

• Report maintenance or repair needs to the Facilities team.

• Perform other related duties as assigned.

What You Bring Education • High school diploma or equivalent preferred.

Experience • Experience in facilities support, hospitality, food service, janitorial services, or a similar customer service environment preferred.

• Experience maintaining clean, organized communal spaces and managing inventory replenishment is preferred.

• Experience supporting meetings, events, or office hospitality activities is beneficial.

Key Competencies • Friendly and approachable demeanor with a professional appearance and attitude.

• Strong sense of ownership and pride in maintaining a clean, organized, and welcoming environment.

• Proactively identifies and addresses inventory, stocking, and cleanliness needs.

• Excellent customer service skills with a commitment to supporting employees and visitors.

• Team-oriented with a willingness to assist others and contribute to shared goals.

• Strong organizational skills and attention to detail.

• Dependable and able to manage daily responsibilities with minimal supervision.

• Ability to prioritize tasks and adapt to changing operational needs.

Travel (if required/needed) No travel required.

What We Offer • Competitive salary and comprehensive medical, vision, and dental benefit package, with eligibility beginning on your date of hire

• Strong learning culture with ongoing development opportunities

• Basic life and disability insurance

• 401(k) plan with 6% company match

• 20 days of PTO, two floating holidays, approximately 11 paid holidays, and volunteer time off

• Paid parental leave

• An opportunity to do meaningful work and love what you do

Equal Opportunity Employer TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances. #LI-SD1

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