ForgeApply · Job listing
Head of Customer Success
Zushealth
Apply in about a minute — without sacrificing quality.
ForgeApply autofills this application and tailors your resume to this exact posting. You review everything before it's sent. Free trial, no card required.
About this role
Who we are
Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations. Founded in 2021 by Jonathan Bush, co-founder and former CEO of athenahealth, Zus partners with HIEs and other data networks to aggregate patient clinical history and then translates that history into user-friendly information at the point of care. Zus's mission is to catalyze healthcare's greatest inventors by maximizing the value of patient insights - so that they can build up, not around.
We are looking for a hands-on and knowledgeable healthtech leader that is eager to jump into and build a Customer Success function at a growing healthcare data platform startup. As Head of Customer Success at Zus, you will be responsible for leading and optimizing the Customer Success function, with a primary focus on enterprise Value-based Care customers. The successful candidate will drive customer satisfaction, retention, and growth by implementing effective strategies, processes, and metrics. This person will partner with all parts of the organization to ensure our customers are highly engaged and growing their usage of the Zus Aggregated Profile. This role will report to the Chief Commercial Officer and will build and lead a team as Zus grows. We're a remote first company and this person should be comfortable in a hybrid setup where they are either coming into our Boston office or traveling in on a regular basis.
Salary insight
The midpoint of this range ($220k) is about 42% above the median disclosed salary for Boston roles listed on ForgeApply ($155k across 542 jobs).
See full Customer Success salary data for Boston →
Based on live postings with disclosed pay on ForgeApply; refreshed daily. Not an estimate of this employer's offer.
Ready to apply to Zushealth?
Apply in about a minuteSimilar jobs
- Head of Customer Success — Parallel · Los Angeles, CA
- Head of Customer Success — Method · New York, NY
- Head of Customer Success — Reteam · San Francisco, CA
- Head of Customer Success — Complyadvantage · New York, New York, United States
- Head of Customer Success — Revenuecat · Remote
- Head of Customer Success & Support — Ripple · Chicago, Illinois, United States
- Head of Customer Success & Operations — Tebra · Remote
- Director of Customer Success — Read-ai · Read AI - Seattle HQ
More like this: Customer Success & Support Jobs · Customer Success & Support Jobs in Boston · More jobs at Zushealth · Browse all jobs