Graduate OSARP Assistant (Student)

About this role

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.   This position is available only to enrolled American University students.

Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.   Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process. Department:

Student Accountability and Restorative Practices Operations

Time Type: Part time

FLSA Status: Non-Exempt

Job Description:

Summary:

Student Accountability and Restorative Practices office administers the student disciplinary system, which resolves alleged violations of the Student Conduct Code by a student or a student organization. The Graduate Assistant will provide  administrative support to the OSARP staff including managing compliance mandates involving Off Campus Orientation and Empower AU.  The Graduate Assistant will conduct disciplinary conferences, restorative conversations and restorative conferences as assigned. The Graduate Assistant will be assigned special projects to further the mission of the office.

Essential Functions:

1.) Hearing Officer • Administers the disciplinary process for the university’s non-academic alleged violations. Serves as a conference officer, including communicating with students, parents, and other third parties by educating them about procedures and processes as well as policies. Ensures due process and fairness of sanctions, and upholds all university policies and laws regarding confidentiality and student privacy. Writes and reviews decision letters for consistency, format, and accuracy and consults with director regarding any case specific questions. 

2.) Administrative • Completes discipline/background checks when proper authorization is provided and maintains the highest levels of confidentiality according to university regulations and federal law. Assists with the management of sanction compliance, assessment, and other administrative tasks as needed.

3.) Project Management • Manages the office’s compliance process for Empower AU and Off Campus Orientation, including managing all correspondence with students during the deferral process.

4.) Special Projects • Coordinates special projects, programs, and meetings at the direction of the director assists with logistics of special programs such as trainings and outreach sessions.

Competencies: • Serving Customers.

• Prioritizing and Organizing.

• Acquiring and Analyzing Information.

• Supporting Coworkers.

• Displaying Creativity.

NASPA Competencies:

1.) Law, Policy, & Governance • Interpret and apply institutional policies (e.g. Student Code of Conduct).

• Ensure compliance with federal/state laws (e.g. FERPA).

• Uphold due process and procedural fairness.

2.) Advising & Supporting • Emphasis on holding developmental conversations.

• Helping students reflect on behavior and impact.

• Connecting students to resources (counseling, academics, wellness).

3.) Assessment, Evaluation, & Research • Track recidivism rates and overall conduct data

• Assess sanction effectiveness

• Use data to inform prevention efforts

• Student Learning & Development

4.) Conduct Practice is Grounded in • Developmental theory.

• Cognitive and psychosocial growth.

• Behavior change theory.

• Sanctions are often designed as learning interventions, not just consequences.

Position Type/Expected Hours of Work: • Part-time.

• 20 hours per week.

Salary Range: • $18.95 per hour.

Required Education and Experience: • Enrolled student at American University.

• Bachelor’s degree or equivalent.

• 2 - 4 years of relevant experience.

Additional Eligibility Qualifications: • Diversity, Equity, and Inclusion: An ability to welcome, value, and affirm individuals of all identities and experiences, and a commitment to ensure they are understood, appreciated, and fully included in the university community.

• Discretion, Tact and Diplomacy: Ability to exercise discretion, tact and diplomacy while interacting with students, faculty, university staff, management, internship employers and other stakeholders on confidential and/or sensitive matters.

• Interpersonal Skills: Ability to related well to and develop and maintain effective relationships with people from varied backgrounds and situations; demonstrate understanding, concern and empathy for others; effectively relate to people who are displaying hostility or distress; and respond appropriately to the needs and feelings of different people in different situations.

• Organizational Skills: Ability to organize, carefully prepare, and review one’s own work to ensure completeness and accuracy; clarify and juggle competing priorities, expectations and timelines; manage time effectively; set up procedures to ensure high quality of work and adherence to deadlines; follow up with others to ensure that agreements and commitments have been fulfilled; and to adapt organizational methods to the pace and demands of work to maintain consistent quality and effectiveness.

• Advanced Communication: Ability to express oneself clearly and concisely, using language with precision; constructing logical arguments; accurate note taking, editing and summarizing; and writing reports or correspondence free of spelling and grammatical errors. Ability to engage in active and empathetic listening and communicate wit

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