Global Sustainability Manager

About this role

For A Better You

At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career. 

We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.

Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.

The Global Sustainability Manager will serve as the centralized owner of our sustainability and environmental compliance strategy across all markets iHerb operates in. This role will lead our response to the rapidly evolving global regulatory landscape, including Extended Producer Responsibility (EPR), the EU Corporate Sustainability Reporting Directive (CSRD), and related environmental frameworks, ensuring timely registration, reporting, and compliance across jurisdictions while partnering closely with Legal, Operations, Marketing, and Merchandising teams.

Key Responsibilities • Strategy & Ownership: Serve as the centralized, global owner of sustainability and environmental compliance strategy across all markets iHerb operates in.

• Regulatory Monitoring: Monitor and interpret emerging global sustainability legislation (EPR, CSRD, EU Deforestation Regulation, and equivalent regional frameworks) and translate requirements into actionable business plans.

• EPR & Reporting Management: Manage Extended Producer Responsibility (EPR) registration, reporting, and fee obligations across applicable jurisdictions, including coordination with Producer Responsibility Organizations (PROs).

• Data Systems Governance: Direct team members and partner cross-functionally with Operations and Product teams to establish accurate packaging data tracking systems (materials, weights, volumes) for regulatory compliance.

• SOPs & Standards: Establish team operating standards and govern the creation and maintenance of internal SOPs, compliance workflows, and deadline-tracking systems.

• Stakeholder Representation: Act as the primary point of contact with regulators, trade associations, and compliance schemes on sustainability matters.

• Risk Guidance: Provide proactive guidance to Legal, Operations, Marketing, and Merchandising on sustainability-driven regulatory risk.

• Internal Capability Building: Reduce reliance on outside counsel/consultants by building internal subject-matter expertise.

• Resource & Operational Planning: Adapt departmental plans and prioritize work assignments to address evolving global regulatory deadlines, capacity constraints, and operational challenges.

Qualifications • Education: Bachelor's or Master's degree in Environmental Science, Sustainability, Regulatory Affairs, or a related field.

• Experience: 7–10 years of experience in global sustainability, ESG, or environmental regulatory compliance, ideally spanning multiple regions (EU, US, APAC).

• Regulatory Knowledge: Strong working knowledge of EPR frameworks, CSRD, EU Taxonomy, and comparable US state-level packaging/EPR laws.

• Reporting Expertise: Demonstrated experience managing multi-jurisdiction regulatory registrations and reporting cycles.

• Communication: Strong cross-functional communication skills; comfortable presenting risk and compliance topics to senior leadership.

• Industry Preference: Experience working in retail, CPG, e-commerce, or a comparable regulated consumer products environment preferred.

Compensation : The expected salary range for this role is 110,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

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