Global Payments Lead Test Engineer

About this role

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! LOB Description: Results-driven Software Quality Assurance (SQA) Test Manager with 10+ years of experience in treasury, payments, transaction services, and enterprise application testing. Proven ability to lead and develop high-performing QA teams while delivering quality engineering solutions across multiple parallel initiatives in Agile environments. Demonstrated success managing onshore, offshore, and distributed testing teams, driving testing strategy, quality governance, resource planning, and stakeholder communication across complex programs. Strong expertise in requirements analysis, data mapping, data validation, automation, integration testing, and quality assurance practices with a focus on data integrity, risk mitigation, and continuous improvement.  Experienced in performing system and data analysis aligned to business needs, including test planning, integration testing, automation strategy, and data quality validation. Skilled in establishing quality metrics, managing test execution across all test phases, coaching team members, and ensuring adherence to testing standards and best practices. Proven ability to collaborate with business stakeholders, development teams, product owners, and senior leadership to drive successful project outcomes while maintaining high quality standards.  LOB Responsibilities: • Lead and manage QA engineers, automation engineers, and test analysts across multiple strategic initiatives. • Define and execute enterprise test strategies covering functional, integration, system, regression, data validation, and automation testing. • Drive test planning, estimation, resource allocation, and execution across Agile delivery teams. • Establish and monitor quality KPIs, automation coverage metrics, defect trends, and release readiness indicators. • Partner with Product Owners, Architects, Developers, Business Analysts, and Program Managers to ensure quality objectives are achieved. • Mentor and develop team members through coaching, performance feedback, and career planning. • Ensure compliance with organizational quality standards, regulatory requirements, and audit expectations. • Champion automation-first and shift-left testing practices to improve efficiency and quality outcomes. • Lead defect triage, risk assessment, issue resolution, and executive-level quality reporting. • Drive continuous process improvement initiatives that increase testing effectiveness and reduce delivery risk

Job Description: This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability. Responsibilities: • Creates and optimizes test processes including defect management and reporting • Creates and optimizes test automation frameworks and use of test automation tools • Leads test planning for complex features that span across the platform or multiple teams • Creates a test automation strategy across the application stack (UI, API, and Backend, etc.) • Ensures alignment and sign off for test cases from business and other stakeholders • Manages test execution and resolves, communicates or escalates any issues that may result in test plan variance • Designs test data and ensure data compliance requirements are met on all levels of test environments

Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. • Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. • Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. • Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. • Risk Manager: Leads and encourages the identification, escalation and resolution of pote

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