Global Logistics Manager

About this role

Carpenter Technology Corporation  is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels.  Carpenter Technology’s high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets.  Building on its history of innovation, Carpenter Technology’s wrought, and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing. 

Principal Purpose of Position: The Global Logistics Manager is responsible for developing and executing Carpenter Technology's global transportation, distribution, and logistics strategy. This position provides leadership for domestic and international freight operations, logistics network optimization, logistics compliance, carrier management, and supply chain risk mitigation. The role partners closely with Manufacturing, Procurement, Sales, Customer Service, Finance, Distribution Centers, and external logistics providers to improve service performance, enhance operational reliability, control freight spend, and support corporate growth objectives while ensuring regulatory compliance and customer satisfaction.

Responsibilities include: • Maintain a safe and organized work environment

• Develop, communicate, and implement supply chain strategies that will meet and exceed Carpenter Technology’s domestic and international reliability measures.

• Lead logistics network optimization initiatives, including transportation strategy, distribution network design, inventory flow improvement, and supply chain risk mitigation to improve service, reliability, and financial performance.

• Provide leadership and direction across multiple functions, warehousing operations, common carrier and dedicated freight and transportation services, conversion services, and procurement of production supplies both domestically and internationally, to maximize customer satisfaction and financial performance.

• Develop and implement strategies for the delivery of product direct to customer, to the distribution center, and intra-plant locations to meet customer and corporate financial requirements.

• Develop and implement strategies to inventory, service, and distribute product in the distribution centers, between DC locations, and to the end customer.

• Align the supply chain resources and key communication links needed to support delivery and distribution services goals across Carpenter and third-party service providers.

• Responsible for leading logistics personnel and influencing logistics operations across multiple facilities, distribution centers, and third-party logistics partners.

• Provide leadership and influence across business functions where direct reporting relationships do not exist to align logistics priorities, resources, and execution.

• Work with sales and manufacturing and third-party logistics providers to develop and implement processes, procedures and measures for designing and servicing our transportation and distribution network to balance supply chain resources with supply chain requirements to optimize the performance of the business both domestically and internationally.

• Provide coaching and development opportunities across multiple functions, including setting performance expectations, supporting employee training and succession planning, monitoring workload, and promoting a culture of safety, accountability, and customer-focused service.

• Manage the daily freight & distribution operations which includes communications with internal and external customers, service providers, customer service, and manufacturing

• Establish and maintain good working relationships with freight forwarders, transportation providers, customs brokers, and logistics suppliers while supporting sourcing initiatives, carrier reviews, contract negotiations, and strategic service evaluations.

• Identify, lead, and participate in continuous improvement projects

• Manage product and logistics suppliers to fulfill Carpenter Technology’s supply chain needs

• Effectively resolve problems by utilizing internal and external resources and by determining best course of action

• Serve as the primary escalation point for transportation disruptions, customs delays, capacity constraints, service failures, and customer-critical delivery issues while coordinating corrective actions across internal and external stakeholders.

• Run daily planning meetings to review ship dates, back-orders, and resolve any challenges preventing orders from shipping

• Create monthly vendor forecasts and carrier allocation plans to optimize transportation flows while managing costs

• Manage carrier performance data and key logistics performance indicators, including on-time delivery, freight spend, carrier compliance, shipment exceptions, and service reliability, to ensure compliance with service level agreements and continuous improvement objectives.

• Periodically audit transportation, customs, and export documentation for accuracy and compliance with domestic transportation regulations, international trade requirements, customs regulations, Incoterms, DOT requirements, and company policies.

• Provide the highest quality of customer support while developing time sensitive and cost-effective routings/quotations

• Build relationships with customers, offices, overseas and domestic agents, and service providers

• Analyze transportation methods, routing strategies, invoices, accessorial charges, and operating procedures to deliver cost-effective logistics solutions while maintaining service and customer expectations.

• Secure competitive freight rates to support shipping operations

• Lead freight cost-control activities, including carrier invoice review, accessoria

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