Global Head of Hospitality

About this role

Position Overview The Global Head of Corporate Dining & Hospitality defines and delivers a best-in-class hospitality experience across the firm’s global offices. Operating in a high-performance, client-focused environment, this leader ensures that employees and external stakeholders receive exceptional service, discretion, and consistency aligned with top-tier luxury hospitality standards.

In an alternative asset management environment where time, discretion, and performance are paramount, hospitality is more than a benefit—it is infrastructure and core to our firm culture. A best-in-class dining program reduces friction in the workday, enhances collaboration, and reinforces the firm’s commitment to excellence. This role ensures that every interaction, whether a quick team meal or a critical investor meeting, reflects the firm’s standards and values.

This role oversees a fully subsidized, market-leading employee dining program that serves as a strategic differentiator in talent attraction, retention, and daily productivity. The position also has global responsibility for client-facing hospitality, reception, conference services, and wellness across the firm’s primary offices in New York, Greenwich, El Segundo, London, and Mumbai. The ideal candidate is a visionary, operationally strong leader with experience managing complex organizations, executing high-impact events, and leading high-performing teams. The role requires upholding the firm’s exacting standards while driving efficiency, consistency, and innovation. With executive oversight of dining, hospitality services, reception, the client conference center, and fitness & wellness, this leader ensures that every experience reflects the excellence, precision, and professionalism of the Apollo brand.

Primary responsibilities:

Strategic Leadership • Lead an established global hospitality program aligned with the firm’s brand: understated, high-touch, and execution-focused

• Guest Experience: Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues

• Position dining and hospitality as a core employee benefit and productivity driver

• Establish further global standards with flexibility for regional nuance

• Serve as a trusted partner to senior leadership on workplace experience and client engagement

• Partner with the firm’s Regional Heads of Workplace Operations and the Global Head of Design & Construction to bring new locations online

• Set clear KPIs and dashboards; monitor, audit, and course-correct to ensure alignment with strategic goals

Employee Dining Program (Flagship Responsibility) • Design and oversee a best-in-class, fully employer-funded dining program across all offices

• Own operational performance across all regions, ensuring cohesion and consistency

• Ensure seamless, high-quality daily service with no-friction access for employees (speed, consistency, availability)

• Curate elevated, rotating menus that balance: premium quality and variety, health and wellness, and efficiency for fast-paced schedules

• Benchmark against top peer firms, private clubs, and luxury hospitality operators

• Continuously refine the program using feedback, utilization data, and evolving workforce expectations

Client & Executive Hospitality • Deliver discreet, high-touch hospitality for investor meetings, board engagements, and senior leadership interactions

• Coordinate executive visits, high-profile client meetings, and international delegations with exceptional attention to detail.

• Oversee client-facing venues and VIP service standards (white-glove where appropriate, invisible where expected)

• Ensure absolute confidentiality and precision execution for key meetings and events

• Partner strategically with Workplace Operations, Security, Investor Relations, Human Capital, Executive Assistants, and senior stakeholders to ensure seamless, integrated guest experiences.

Global Operations & Vendor Management • Select and manage best-in-class hospitality vendors, chefs, and operators in each market

• Negotiate and manage significant global budgets while maintaining uncompromising quality

• Implement consistent service standards, reporting, and performance management

Design & Workplace Integration • Partner with Real Estate and Workplace teams to design **institutional-quality dining spaces** that reflect the firm’s brand

• Ensure layouts support both efficiency (high throughput) and discretion (private dining, executive areas)

• Influence kitchen capabilities to support premium, flexible service models

Standards, Risk & Compliance • Maintain rigorous global standards for food safety, hygiene, and regulatory compliance

• Establish protocols for crisis management, supply chain disruptions, and business continuity

• Ensure operational resilience across all locations

Qualifications & Experience Experience • 15+ years in senior hospitality leadership within private equity / financial services environments, luxury hotels, private clubs, and/or high-end corporate dining programs

• Proven history of scaling operations and operational transformation

• Proven experience running multi-location, premium, employer-subsidized dining programs

• Experience operating in high-discretion, high-expectation environments

Capabilities • Exceptional interpersonal, verbal, and written communication skills

• Passion for working with people, creating amazing experiences, and leading with a hospitality mindset

• Ability to lead through ambiguity, build structure, and adapt in evolving environments

• Ability to balance white-glove service with operational efficiency at scale

• Strong financial and commercial acumen; understands cost discipline without compromising experience

• Deep vendor network and ability to source elite culinary and service talent globally

• Executive presence; comfortable interfacing with C-Suite, partners, inv

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