Global Facilities Manager

About this role

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

The Global Facilities Manager is responsible for the strategic leadership, operational management, and continuous improvement of Itron's non-manufacturing facilities portfolio worldwide while maintaining direct responsibility for the Liberty Lake campus. This position ensures safe, efficient, cost-effective, and employee-focused workplace environments through the management of facilities operations, building systems, space planning, vendor relationships, capital projects, and facility personnel across multiple regions.  The role provides leadership to a geographically dispersed facilities team and partners closely with business leaders, Finance, Procurement, IT, Security, Human Resources, and EHS to support company objectives and deliver a consistent workplace experience globally. 

Duties & Responsibilities

Global Facilities Leadership • Develop and execute Itron's global non-manufacturing facilities strategy, ensuring workplace environments support business objectives, employee experience, and operational excellence. • Provide leadership and coordination for office facilities across approximately 8 U.S. locations and 20 international sites. • Establish and maintain global facility standards, operating procedures, service levels, and performance metrics. • Drive a consistent, customer-centric workplace experience across all office locations. • Lead strategic facility planning initiatives that support organizational growth, relocations, consolidations, hybrid work strategies, and workplace innovation. • Build collaborative partnerships with Finance, Procurement, IT, Human Resources, Security, EHS, and business leaders to align facilities operations with company priorities. • Manage relationships with regional facility service providers and external partners, ensuring accountability, service quality, and cost effectiveness. • Identify and implement innovative continuous improvement initiatives that enhance operational efficiency, optimize facility utilization, and reduce costs.

Liberty Lake Campus Operations • Maintain overall accountability for daily facilities operations at the Liberty Lake campus. • Ensure the reliable operation, maintenance, and performance of building systems, including HVAC, electrical, plumbing, life safety, security, and physical infrastructure. • Oversee preventive maintenance programs, repairs, inspections, and facility compliance activities. • Lead office space planning efforts, workplace improvements, moves, and renovation projects. • Manage local vendor relationships, service agreements, and facility-related procurement activities.

Team Leadership • Lead, coach, and develop a geographically dispersed facilities team located across multiple regions, including Liberty Lake, San Jose, Raleigh, and other office locations. • Establish clear goals, performance expectations, and professional development plans that promote accountability and growth. • Foster an authentic, collaborative, and service-oriented culture focused on delivering exceptional workplace experiences. • Support workforce planning, organizational effectiveness, and succession planning initiatives within the facilities team.

Financial Management • Develop, manage, and monitor global facilities operating and capital budgets. • Evaluate expenditures and identify opportunities to improve efficiency while maintaining service quality. • Review and approve facility-related purchases, contracts, and capital investments. • Support long-range planning, forecasting, and strategic investment decisions related to the facilities portfolio.

Capital Projects & Workplace Development • Lead facility-related capital projects, including office renovations, expansions, relocations, infrastructure upgrades, and workplace modernization initiatives. • Direct project planning, budgeting, contractor selection, implementation, and project closeout activities. • Ensure projects are completed safely, efficiently, on schedule, and within approved budgets. • Apply agile project management principles to respond effectively to changing business needs and workplace requirements.

Vendor & Contract Management • Negotiate and manage contracts with service providers, landlords, contractors, consultants, and strategic suppliers. • Monitor vendor performance and ensure compliance with contractual obligations and company standards. • Develop trusted supplier relationships that support operational excellence, innovation, and cost management objectives.

Compliance & Risk Management • Ensure facilities operations comply with applicable regulatory, environmental, health, safety, and building code requirements. • Partner closely with EHS, Security, and Business Continuity teams to maintain workplace safety, emergency preparedness, and organizational resilience. • Support business continuity planning and facility recovery strategies across global office locations. • Lead facility-related risk assessments and implement appropriate mitigation plans.

Travel • Up to 10% travel may be required.

Required Skills & Experience

Education • Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or a related field, or an equivalent combination of education and experience.

Experience • 7+ years of progressive facilities management experience. • 3+ years of people leadership experience, including developing and leading high-performing teams. • Experience managing multi-site facilities operations. • Experience managing operating budgets, capital planning, and facility-related financial performance. • Experience leading capital improvement projects and infrastructure initiatives. • Experience managing external vendors, contractors, consultants, and service providers. • Demonstrated ability to build collaborative cross-f

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