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FSP Program Lead/FSP Leadership - Data Management
Parexel
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About this role
When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Are you a strategic FSP Data Management leader who thrives at the intersection of people leadership, client partnership, and operational excellence?
Join our growing FSP team and play a critical role in delivering innovative clinical trial solutions that help bring life-changing therapies to patients worldwide.
Experience and knowledge working in a FSP environment, specifically overseeing the Data Management function is required.
Job Summary: The FSP Program Lead - Data Management is responsible for the following: • Direct line management of FSP Data Management managers and staff, and oversight of Client accounts. • Supporting FSP Data Management Operations business objectives, including ensuring on-time/high quality deliverables. • Resourcing Client projects with qualified staff, and working to retain and develop staff. • Promoting new business by participating in project bids and Client presentations as appropriate.
Key Accountabilities: Program Management • Responsible for execution and oversight of Program Management activities • related to one or more programs • May serve as central point of contact (POC) for and between Senior • Management and key Client personnel for contracted FSP Data Management Operations activities • Plans and manages logistics, infrastructure, and resources related to • FSP services to meet Client needs/timelines/ deliverables • Collaborates with Client to implement and operationalize short- and long-term strategies • Develops and manages Communication and Escalation plans/processes, as applicable • Oversees Client Governance as required; prepares/presents at meetings as applicable • Oversees performance management of staff who support contracted • FSP activities and collaborates with FSP Clinical Operations • Management to ensure staff are technically proficient and able to satisfy Client expectations and deliverables • Manages compliance with Client Key Performance Indicators (KPIs), utilizing applicable tools and systems to collect, track, and analyze associated data • Leads Client-specific FSP meetings with internal program team, ensuring that contractual requirements related to FSP Clinical • Operations activities are met and monitored on an ongoing basis • Oversees and/or manages issue escalation and resolution, including corrective and Preventive Actions (CAPA) development when necessary
Line Management • Manages and oversees FSP Data Management Operations functional and associated management staff dependent upon Client structure and services • Coordinates and manages resourcing process including hiring, selection, and onboarding/offboarding of staff which may include development of interview tools, as well as conducting interviews with potential candidates • Leads, manages, and develops direct reports to improve efficiency and effectiveness at prioritizing work and to ensure performance meets or exceeds business and personal goals/objectives, as well as departmental and project and/or program productivity and quality metrics • Facilitates, communicates, and addresses operational and/or performance issues including problem identification and resolution, coaching/mentoring of assigned staff, and escalation as appropriate to Senior Management and Client • Hires, retains, and develops a skilled, experienced, and motivated team • Minimizes regrettable turnover • Provides technical support to team members and managers to ensure they have the required knowledge to fulfill duties • Supports and promotes staff professional development; assesses and provides opportunities for soft skills development • Conducts one on one meetings with direct reports, based on program requirements • Observes, collects, analyzes, and communicates FSP Data Management Operations problems/issues, develops action plans or alternatives for resolution, and escalates as appropriate • Conducts formal performance reviews • Works with Senior Management in developing managers and ensures a talented pipeline of management staff within the department or function • Oversees onboarding and onboarding of staff, as applicable • Reviews and approves content of curriculum vitaes (CVs), and conducts job description reviews for staff • Oversees training compliance of staff related to SOPs, systems, and processes
Collaboration • Collaborates with interdepartmental functions (e.g., Training, Quality, Contracts, Recruiting, Finance, Human Resources, etc.), as well as Client representatives, for initiatives and/or deliverables • Supports execution of FSP Clinical Operations goals as required • May serve as FSP Data Managemnt subject matter expert (SME) during audits and/or inspections • Identifies and implements applicable process improvements as appropriate • Participates in cross-industry initiatives/working groups which may include preparing and presenting at industry meetings, as applicable • May serve as a working group member in SOP reviews or process related initiatives • Collaborate with interdepartmental functions to create business proposals including Requests for Information/Requests for Proposal (RFIs/RFPs) to meet each Client's specifications
General Operations and Functional/Business Unit Management • Participate in, champion or lead Parexel and department system/standards improvement activities or committees, task force groups as needed, including change management • Maintain an agreed level of productivity/billability and staff tur
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