Front of Store Attendant

About this role

Starting Hourly Rate / Salario por Hora Inicial: $15.50 USD per hour

ALL ABOUT TARGET  

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.   Learn more about Target here.    

ALL ABOUT SERVICE & ENGAGEMENT   

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates   of   both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and   ultimately guest   loyalty. Empowered to make shopping quick and easy for guests at the   checklanes , guest services, gift registry, pick-up and drive up while ensuring exceptional quality.  

At Target ,   we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Front of Store Attendant can provide you with the   skills and experience of :  

• G uest service fundamentals and experience supporting a guest - first culture across the store  

• C ommunicat ing  and interact ing   with guests to build   a welcoming   guest experience  

• A dapt ing  to different guest interactions and situations  

• Ensuring a safe and clean environment for team members and guests  

As a   Front of Store   Attendant,   no two days are ever the same, but a typical day will   most likely include   the following   responsibilities:  

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:  

• Greet:  

• 10ft: be friendly – smile, make eye contact, or wave  

• 4ft: greet the guest, smile and   initiate   a warm, helpful interaction  

• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience  

• End every guest transaction with a sincere thank you  

• Actively support team efforts and   assist   peers in other areas while   maintaining   a positive and respectful attitude  

• Adjust to business and guest needs to deliver an easy and inspiring guest experience  

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard   through a brand and clean front of store   that’s   focused on first and last impressions and shopping experiences .  

• Work in a safe manner   at all times ;   comply with   all safety policies ,   best practices , and training; report hazards and correct where possible.   

• Ensur e   guest safety by stocking   and   maintaining   Spill Stations throughout the store to promote spill response time and injury prevention.   

• Provide   a   seamless   shopping experience   for guests   by keeping   the carts and baskets   clean and   well stocked with the   appropriate use   of cart   pusher    

• Provide   a friendly response to   guest   carry   out requests   and team lifts when needed.    

• Maintain interior and exterior   brand , including emptying garbage cans and   attending to   restroom cleanliness,   charge   electronic carts and   attend   to spills throughout the store   as needed.  

• Empty guest - facing recycling bins when f ull  

• C ollect   hangers for backroom recycling.    

• Evaluate   carts if damaged   and request   Property Management Lead ( PML )   maintenance   or repairs.  

• Stock   spill station and   cleanliness   supplies during store   open   hours .    

• Be knowledgeable with Target Loyalty programs and the Target app to be able to   assist   guests when needed .  

• Partner   with   l eaders as needed to de-escalat e   any   situations   and recover the guest shopping experience while following Target’s policies and procedures .  

• Always   demonstrate   a culture of ethical conduct,   safety   and compliance .  

• Support other   duties based on   business   needs   and leader direction   at   guest   services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and   maintain   a compliance culture while executing those duties, such as compliance with federal, state, and local   adult beverage   laws .     

• All other duties   based   on business needs .    

WHAT WE ARE LOOKING FOR  

This m ay   be the right job for you if:  

• You enjoy interacting and helping others - including guests that   shop   our store and fellow team members you work with .    

• You thrive in a fast-moving, highly   active   and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.   

• You are open to   working   a flexible work schedule with varying hours,   days   or shifts (including nights, weekends,   holidays   and other peak shopping times).  

The good news is that   we have some amazing training that will help teach you everything you need to know to be a   Front of Store Attendant.   But ,   there are a few skills you should have from the get-go:  

• Welcoming and helpful attitude toward guests and other team members  

• Ability to communicate on multiple frequency devices and   operate   handheld   scanners, and   other technology equipment as directed.  

• Work both independently and with a team  

• Ability to prioritize duties based on the business  

• Resolve guest questions quickly on the spot  

• Capability to remain focused and composed in a fast-paced environment and   accomplish   multiple tasks within established   timeframes  

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics   that   we expect:    

• Scan,   handle ,   and move merchandise efficiently and safely, including   frequently   lifting or moving merchandise up to 44 pounds without   additional   assistance from others.    

• Flexible work schedule (e.g., nights,   weekends   and holidays); come to work when scheduled,   work scheduled shifts and take required meal   and rest breaks  

• Abil

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