Fragrance Associate - Full Time

About this role

The Fragrance Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product demonstrations, and offering customized recommendations across multiple fragrance brands. This role has a genuine enthusiasm for the fragrance and beauty industry, competitive drive, and confidence to excel in a fast-paced environment. This is an hourly position.

What you will do  

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.  

• Create memorable store experiences through building genuine team , vendor , customer , and community relationships.   

• Build customer loyalty by delivering excellent service , utilizing clienteling tools , and offering tailored product advice and recommendations to meet client needs and preferences.  

• Execute successful promotion s, special events , and customer outreach to ma ximize performance and drive sales.  

• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.   

• Leverage training tools, use resources , and embrace feedback to continuously b uild product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends . E ncourage repeat client interactions as a knowledgeable and trusted resource.  

• Merchandise and replenish product s timely . Maintain visual merchandising , signing, and beauty hygiene standards, aligning presentations with vendor and company directives.  

• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.  

• Demonstrate adaptability and flexibility in respon se to changing circumstances . Support selling and store operations by assisting with other tasks as assigned.  

• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.  

  S kills and Abilities  

• Dedication to customer service and a drive to achieve store objectives .  

• Skills and experience to perform in the role and a commitment to continuously learn.  

• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.  

• Self-directed and able to work with minimal supervision in a deadline-driven environment .  

• Communicate with excellence.  

• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.  

• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.  

• Must regularly move around all store areas and be accessible to customers .  

• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.  

        The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive . There may be additional duties, responsibilities, and qualifications for this job.

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