ForgeApply · Job listing
Foward Deployed Engineer - Enterprise
Titan MSP
See all 12 open roles at Titan MSP →
Tailor your resume for this Titan MSP job in about a minute.
ForgeApply rewrites your resume for this exact posting, then autofills the application on Titan MSP's site with it. You review everything before it's sent. Free trial, no card required.
About this role
About Titan
Titan is building the AI workforce for IT. We deploy AI agents across our portfolio of Managed Service Providers and enterprise customers: agents that monitor, triage, and resolve work across the service desk, infrastructure, security, identity, endpoint, and application operations. The result is faster resolutions, better uptime, and more proactive, personalized support, delivered 24/7.
In under a year we've raised over $100M from General Catalyst, 8VC, and CalPERS, acquired market-leading MSPs like RFA, and put agents into production in large enterprises. We've automated 100K+ tickets across 400+ customers. Our tech team has talent from Scale AI, CoreWeave, Vanta, Dropbox, Meta, FiveRings, TwoSigma, Harvard, Stanford, and MIT.
Joining Titan means helping redefine how work gets done in IT services, and building a $100B company.
About the Role
As a Forward Deployed Engineer, you own client engagements end to end, operating at the intersection of IT operations and the Titan AI platform. You bring clients onto Titan: learning their environment, mapping their systems, encoding their policies, and standing up the engagement. From there you're their single point of contact through onboarding and strategic projects, driving both the relationship and the technical work.
This role is focused on serving our enterprise clients.
What You'll Do
- Own customer engagements end to end: design and deliver implementations that align Titan to each customer's workflows and goals.
- Build AI agents: design and build agents on Titan's platform that drive real value for customers.
- Lead migrations: design and execute migration plans that minimize disruption and ensure seamless adoption of Titan's platform.
- Partner cross-functionally: work with Engineering, Sales, and Marketing to turn field learnings into repeatable processes and a sharper go-to-market.
Who You Are
- 3+ years in a deployed, field, or solutions-engineering role
- A natural owner. You run the relationship and the timeline without being told to, and clients trust you in the room.
- Comfortable with ambiguity and speed. You'd rather ship and iterate than wait for a perfect spec.
- Technical depth to work hands-on: proficient with scripting and APIs, with the aptitude to learn identity, cloud, and security/endpoint tooling.
- Fluent alongside AI tools, and able to help design AI-native workflows and tooling.
- Bonus: hands-on experience in the infosec sector
- Bonus: Experience dealing with Enterprise customers
Salary insight
The midpoint of this range ($263k) is about 31% above the median disclosed salary for San Francisco roles listed on ForgeApply ($200k across 8,787 jobs).
Based on live postings with disclosed pay on ForgeApply; refreshed daily. Not an estimate of this employer's offer.
Tailor your resume for this Titan MSP role before you apply.
Tailor my resume for this jobSimilar jobs
- Senior Forward Deployed Engineer, Enterprise — Deepgram · New York City, NY
- Forward Deployed Engineer, Enterprise - Tavily — Nebius · New York, United States; United States
- Forward-Deployed Engineer — Vercel · Hybrid - San Francisco, New York City, Austin
- Senior Forward Deployed Engineer - Implementation Focus — Second Front Systems · Remote
- Staff Forward Deployed Engineer — Reltio · Raleigh-Cary, NC, Austin/Dallas, TX, Tampa Bay, FL, Greater Boston Area, MA, Denver, CO, Atlanta, GA, CA, NJ, TN, PA
- Staff Forward Deployed Engineer — Afresh · San Francisco, CA
- Staff Forward Deployed Engineer — Gitlab · Remote
- Staff Forward Deployed Engineer — Hims and Hers · Remote
Free ATS checker · How to Tailor Your Resume to a Job Description (Step by Step)