Forward Deployed Engineer

About this role

SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer s   demand.    

We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row.   

What You’ll Do:  

Operating at the intersection of Solution Engineering ,   Professional   Services   and Product Management ,   Forward   Deployed   Engineers ( FDEs )   leverage state-of-the-art AI tooling alongside deep implementation expertise   and   industry knowledge   to build   foundational solutions ,   solve   complex   problems,   accelerate   our customers' time-to-value   and   decrease the cost of   traditional services .   You will partner with our sales   organization   by   applying your technical abilities , problem   solving   skills   and business acumen in support of SailPoint’s growth objectives.   

Forward Deployed Engineers   (FDEs)   at SailPoint embark on their journey by undergoing comprehensive product   and sales   training. This   initial   phase allows them to harness their existing experience, paving the way for a profound understanding of our SaaS solutions   and the challenges they   solve for   our   customers .   

Responsibilities:  

• Actively participate in the sales process and work closely with the direct and channel sales teams   

• Discover and understand customer requirements and align our solutions to those requirements, augmenting your expertise with AI tooling  

• Participate in onsite and remote foundational   implementation engagements  

• Educate   customers on high-level product architecture, functional design, and best practices  

• Assist   in the   analysis, and documentation of   customer requirements   and how they   map   to SailPoint solutions  

• Collaborate with cross-functional teams like sales, solution engineering,   product,   professional services,   and customer success to ensure   a seamless customer experience  

• Collaborate with other   F orward   D eployed   E ngineering   team members   to   design creative solutions to complex problems.   

• Master Artificial   Intelligence and   Agentic   t echnologies   to solve customer   problems .  

• Contribute to   building out Agentic   technology   solutions that   become   o ur standard for   demonstrations   of   SailPoint’s   products.   

Requirements:  

• 5-7+ years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 3+ years of software implementation   or pre-sales   experien ce .   Experience   in software development,   implementation,   and configuration  

• Excellent communications skills and extensive experience working   directly   with clients and partners  

• A working knowledge of technical infrastructure including web services, application servers, databases, virtualization, and directories is required   

• Conversant in modern SaaS architecture   

• Experience with   agentic coding tool s   such as    

• Cursor, Claude Code, Kiro, Google Antigravity, GitHub CoPilot,   OpenAI Codex  

• Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP is desirable   

• Experience with the following tech-stack  

• NodeJS, JavaScript, Typescript, Angular, React.js  

Preferred:  

• 3+ years working with Identity, Governance and Access Management solutions   

• Experience with   at least one of the following;   SpringBoot, SpringMVC,   XML, SPML/SOAP, web and application servers  

• Windows and Unix (Linux, Sun, HP, AIX) platforms  

• Relational databases (Oracle, Sybase, MSSQL, MySQL)  

• NoSQL databases (MongoDB, Cassandra, Redis)  

• Directories (LDAP, AD)  

• Java, BeanShell, JavaScript Node.js  

• Enterprise resource planning or service management systems (SAP, PeopleSoft, ServiceNow)  

• Cloud Infrastructure-as-a-Service platforms (AWS, Azure, GCP)  

• Front-end language experience (HTML, CSS, Angular, React, Vue.js)  

• Familiarity with   SailPoint   products   and   vendors   such as   Saviynt,   RSA/ Aveksa ,   One   Identity,   Oralce   Identity Manager ,   etc..    

• Familiarity with AI and machine learning concepts  

• Experience with project management duties (project planning, resource management, scope, schedule and status, documentation)  

• Experience with quality assurance duties (usability testing, performance testing, automated testing, test scripts, test cases and test plans)  

• Security software or IT audit experience  

Education:  

• Computer Science degree, Engineering degree, o r   equivalent experience  

• J2EE certification and/or CISSP certification is a plus  

• SailPoint Certified Engineer or Solution Architect is a plus and is expected within 12 months of hire  

Travel:  

• This   position   may require   up to 15% travel  

The Path to Success (Milestones): 1-Month Milestones: • Undergo comprehensive product and sales training , harnessing existing experience to gain a profound understanding of SailPoint's SaaS solutions and the challenges they solve for customers .

• Begin to understand the FDE's role within the sales process by meeting key stakeholders across sales, solution engineering, and professional services .

• Familiarize themselves with the general approach to foundational implementation engagements and customer education strategies.

2-Month Milestones: • Begin participating in sales deals , leveraging product implementation expertise and client and partner communication skills .

• Implement foundational solutions and proof-of-value implementations, contributing to rapid time to value for customers .

• Actively assist in the analysis and documentation

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