Fleet Manager II

About this role

Job Type:

Full time   Exempt/Non Exempt:  

Salary Job Description:

  Location Details:   This is an in-office, full-time position located at 2177 Flintstone Drive Suite N-P Tucker, GA 30084. *Please note this position is not hybrid and will report to a fleet location every day. *    

Position Schedule / Shift:     7-day, multiple shift operation which may require “on call” duty at times.    

Position Summary :  

Our Fleet Managers oversee towing operations on a twenty-four (24) basis to ensure prompt, efficient and courteous towing, recovery and emergency roadside service to all customers, clients,  AAA  and affiliated Club members. As a Fleet Manager, you will also lead a team of Fleet Supervisors, Dispatchers and Drivers to ensure  timely  completion of daily tasks.    

Key Responsibilities :  

• Increase revenue by servicing existing clients and   expand   base of commercial towing accounts .    

• Analyze and resolve member complaints concerning driver performance .    

• Investigate and mediate damage claims .    

• Monitor equipment repair or replacement, including   the ordering   of supplies and verifying payment for all supplies .      

• Monitor incentive bonus programs, including compiling data and preparing reports on program performance .    

• Update maintenance files, as regulations and rules change, to ensure compliance with Local, State & Federal requirements .    

• Interview and hire new employees to join the Fleet team for assigned locations .    

Qualifications :  

Required  

• High school diploma or equivalent (GED) required.  

• Valid state driver's license with an acceptable driving record and the ability to drive day or night for extended periods.  

• Ability to successfully obtain and maintain DOT certification.  

• Automotive industry and/or emergency roadside service experience preferred.  

• Knowledge of towing procedures, vehicle operations, and equipment maintenance.  

• Supervisory skills including scheduling, staffing, budgeting, decision-making, problem-solving, and performance management.  

• Ability to interpret contracts and bid documents, with contract negotiation experience.  

  Preferred  

• College level coursework in Business Administration or a related field .    

• Prior Management experience .    

• Experience with operating towing equipment .  

• Must be 21+ years of age or older.    

Work Environment :   

Works in a  temperature controlled  office environment with exposure to slightly dirty conditions.  Occasional (up to 30% of work time) exposure to temperature extremes.   

 Must be able to stand/walk, climb/stoop/kneel and lift/push/pull;  in order to  inspect vehicles and equipment   

Compensation   & Benefits Overview :  

ACG complies with all applicable state and local laws regarding required benefits (including PTO,   paid   sick leave,   etc.) .  

Compensation  

Annual salary between $74,860 - $89,000. Pay rate will be determined based on experience and may exceed starting rate.

Benefits  

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.  

Health & Wellness  

• Medical plans with multiple coverage options, including HSA eligibility .  

• Prescription drug coverage .  

• Dental and vision benefits .  

• Employee Assistance Program (confidential support services) .    

Financial Protection & Insurance  

• Company-paid basic life insurance .  

• Optional supplemental life insurance and dependent coverage .  

• Short-term and long-term disability coverage .  

• Critical illness, accident, and pet insurance options .    

Retirement & Savings  

• 401(k) plan to support long-term financial goals .  

• 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax .  

• Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting .  

• A dditional company   contribution of   4% of pay   each pay   day   into   your account; 100% vested after three (3) years of service .  

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options .  

Time Off & Leave  

• Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.  

• Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.   

• Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will   accrue   at a minimum of 3 hours per month.  

• Paid Holidays:   

• Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.  

• Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.  

• Paid leave programs, including parental, bereavement, jury duty, and military leave .  

Career Growth & Education  

• Tuition assistance (up to $5,250 annually; 80% covered by ACG) .  

• Professional certification support with 100% reimbursement for eligible programs .  

• Opportunities for career development and advancement .  

Additional Perks  

• Complimentary AAA membership with roadside assistance and travel discounts .  

• Adoption assistance program .  

Job Posting Period:   This position is expected to remain posted through   8/19/26 ; however, it may close at any time once a qualified candidate pool is identified.  

Who We Are Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states

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