Finance Operations Manager – Global Reconciliation

About this role

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description The Finance Operations Manager – Global Reconciliation is a senior leadership role responsible for leading a reconciliation team within a complex global financial operations environment. This role will provide visible on-site leadership in Minneapolis while supporting a team through significant transformation, including work moving to Chennai, collaboration across global teams, and migration to a new reconciliation system. The leader will be responsible for team development, operational execution, reconciliation quality, balance sheet control, disciplined escalation, and supporting change across the reconciliation function. Key Responsibilities Leadership & Team Development • Lead, motivate, coach, and develop a team of reconciliation professionals through organizational change and ongoing transformation.  

• Create an environment of accountability, collaboration, engagement, and continuous improvement.

• Identify, support, and develop individual strengths and future leadership capabilities across the team.

• Establish clear expectations while helping maintain employee engagement and operational stability during periods of change.  

Reconciliation Control & Risk Management • Provide oversight of daily, weekly, monthly, and quarterly reconciliation activities to support accuracy, timeliness, control requirements, and balance sheet integrity.

• Support reconciliation quality, certification ownership, disciplined escalation, root cause analysis, and sustainable issue resolution.

• Monitor aged items, exceptions, trends, and unresolved breaks to identify potential risks and support proactive issue management.

• Partner with Risk, Audit, Finance, Operations, and Technology teams to strengthen the control environment and support control effectiveness.

Global Operating Model Leadership • Operate effectively within a global organizational structure spanning multiple locations, time zones, and business partners.

• Partner closely with global leaders, Chennai/GCC teams, and teams in Europe to support consistent execution, service delivery, and stakeholder alignment.

• Support the leader and reconciliation team in Chennai through close partnership and ongoing coordination.

• Drive accountability across geographically dispersed teams while maintaining strong relationships with key stakeholders.

Change & Transformation Leadership • Help lead teams through transformation, including work moving to Chennai, operating model changes, process improvement, and migration to BlackLine.

• Support strategic initiatives related to GCC expansion, process optimization, system migration, and operating model transformation.

• Translate strategic objectives into practical execution plans for the team.

• Drive adoption of new processes, tools, and ways of working while maintaining focus on reconciliation quality and operational execution.

Leadership Presence & Stakeholder Management • Provide visible on-site leadership in Minneapolis and participate in strategy, project, and decision-making discussions when the manager is not on site.

• Build effective partnerships with Finance, Operations, Technology, Risk, Audit, Controllership, Business Line stakeholders, Deloitte, and BlackLine as appropriate.

• Communicate clearly with senior leaders and stakeholders, providing concise and actionable information.

• Advocate for team priorities, risks, resource needs, and employee development while demonstrating the confidence to speak up, influence, and escalate when needed.

Basic Qualifications • Bachelor’s degree, or equivalent work experience

• Typically five or more years of relevant experience

Preferred Qualifications • Bachelor's degree in Finance, Accounting, Business Administration, or related discipline, or equivalent work experience.

• Significant experience in financial operations, accounting operations, reconciliations, risk management, control functions, banking operations, or payments.

• Prior leadership experience with the ability to lead, support, motivate, and coach teams through change.

• Experience working through projects, transformations, organizational change, transitions, migrations, or operating model changes.

• Experience with reconciliation platforms such as BlackLine, IntelliMatch, TLM, Frontier, or equivalent solutions.

• Strong knowledge of financial controls, risk management principles, operational governance, reconciliation quality, and balance sheet integrity.

• Experience working in global delivery models, offshore/GCC environments, or across geographically dispersed teams.

• Strong communication, leadership presence, stakeholder management, and ability to influence across Finance, Operations, Technology, Risk, Audit, Compliance, Controllership, Business Line stakeholders, and global partners.

• Experience supporting audits, regulatory reviews, and control-related activities.

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our  disability accommodations for applicants .

Benefits:   Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace

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