Field Service Technician (Minnesota)

About this role

About Us: Machine Solutions is the premier provider of advanced equipment and services for the medical device, biopharmaceutical, and blood- and plasma-collection industries. We support our customers’ needs and growth by delivering quality and value through a wide breadth of products. Machine Solutions provides proprietary mechanical solutions to a variety of complex process, testing and device design challenges. Our equipment has become the industry standard for stent crimping, balloon catheter pleating and folding, catheter braiding and medical device manufacturing applications. As a pioneer in radio frequency technology, the company has continued to develop advancing technology for thermal forming, molding and welding plastic for medical manufacturing, biopharmaceutical, and blood- and plasma-processing applications. Our experienced team of engineers has been instrumental in automating manual processes that enable our customers to increase production volumes and profit margins, and we believe in providing a superior customer experience by designating resources to a dedicated aftermarket team that is always ready to provide technical service and process support. Machine Solutions is privately owned by BW Forsyth Partners, a Barry-Wehmiller company.

BW Forsyth Partners is the investment arm of multibillion-dollar global manufacturing and engineering consulting firm Barry-Wehmiller. Established in 2009, BW Forsyth Partners blends Barry-Wehmiller’s unparalleled legacy of value creation and people-centric culture development with keen investing experience to help companies realize their true potential. With a focus limited to areas known well, BW Forsyth Partners seeks to partner with leadership teams to acquire small- to middle-market companies in the capital and component equipment, and professional services sectors. In each of our operating companies, BW Forsyth Partners deploys operational improvements and strategy development without compromising the autonomy, strategic vision and entrepreneurial spirit of their leadership teams.

Job Description: Field Services Technician (Automation & Equipment Support) Travel-Based Role | Domestic & International Machine Solutions (MSI) Division: Alpine Laser       Location: Minnesota Compensation: $33 - $41 per hour

Drive Innovation. Solve Complex Challenges. Support Customers Worldwide. We’re looking for a Field Services Technician who thrives in hands-on environments, enjoys travel, and excels at solving complex technical problems. In this role, you’ll be a key part of our Aftermarket team, delivering world-class support, installation, and maintenance for advanced automation equipment across customer sites.

Why Join Us? • 50%+ travel (including international opportunities)

• Work with cutting-edge automation and engineering technology

• Career growth through advanced technical training

• Collaborative culture with Engineering, Quality, and Operations teams

• Opportunity to mentor junior technicians and lead field projects

What You’ll Do • Lead equipment installations, upgrades, and preventive maintenance

• Troubleshoot mechanical, electrical, pneumatic, and software issues

• Deliver onsite and remote technical support with fast response times

• Train customers on equipment operation and best practices

• Manage service cases from assignment through resolution

• Maintain detailed service documentation and reports

• Collaborate cross-functionally to improve product quality and performance

• Support customer visits, testing (FAT), and lab activities

What You Bring • 2–4 years of field service, maintenance, or technical support experience

• Strong knowledge of electrical systems, mechanical systems, and control systems

• Ability to read electrical schematics and engineering drawings

• Hands-on experience with tools, multimeters, and diagnostic equipment

• Excellent problem-solving and troubleshooting skills

• Effective communication and customer-facing experience

• Associate degree or equivalent technical training preferred

Key Requirements • ✔ Valid driver’s license & ability to travel internationally

• ✔ Passport eligibility (no restrictions)

• ✔ Ability to lift up to 40 lbs and work in industrial environments

Make an Impact If you’re passionate about technology, enjoy travel, and want to be part of a team that delivers exceptional customer solutions, we want to hear from you. Apply today and power the future of automation with us.

Top Keywords Field Service Technician, Automation Technician, Equipment Maintenance, Electrical Troubleshooting, Mechanical Repair, Industrial Technician, Preventive Maintenance, Machine Repair, Technical Support, Customer Support Engineer, Control Systems, PLCs, Electrical Schematics, Pneumatics, International Travel Jobs, Engineering Technician, Manufacturing Equipment, Field Engineer

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At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.  If your experience is close to what you see listed here, please still consider applying.  We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.  Please let us know if you require reasonable accommodations during the interview process. ​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.   Company: Machine Solutions, Inc.

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