Field Service Technician

About this role

Job Description: Field Service Technician

Bloom Energy, a solid oxide fuel cell company, is looking for a Field Service Technician to join its world- class team.  This individual should be a dynamic professional who is looking for a rewarding future in one of today’s most exciting technologies.

Location: Remote Field Office ( Remote employee )

Role and Responsibilities: • Provide fuel cell service during field visit dispatches • Operate a service vehicle safely • Create daily workflows for oneself from a list of scheduled tasks ( regularly assigned to work autonomously ) • Manage on-site preventative maintenance, repair, test, and diagnostic tasks • Follow company procedures and protocols • Diagnose errors or technical problems and determine/implement proper solutions • Cooperate with a technical team and share information across the organization • Comprehend and follow customer access requirements • Maintain service vehicle and spare part inventory • Maintain/build positive relationships with customers • Produce timely and detailed service reports as required • Other responsibilities as assigned • Required to reside within the Service District • Training: Two initial training sessions of up to four weeks each in San Jose, CA

Education and Experience: The following MINIMUM levels of experience and or education are required: • High school diploma & 6 years’ experience in electrical, process controls, or electro-mechanical fields; - Or – • Technical diploma, Journeymen Certification, Electrician Certification in a technical field and relevant industry experience of 4 years (electrician, electronics technician, field service, technician, test engineer, etc.) - Or – • 5 years or more relevant experience in commercial electrical, combined with electrical-related military experience (eg. Navy Nuclear Electronics/Electrical Technician, or other technical position, military certified electrician or technician, Gas Turbine Electrician)

Skills and Experience: • Strong electrical troubleshooting/diagnostic skills required • Familiar with safety standards, especially those related to electrical work (OSHA & NFPA 70E) • Prior experience as an electrician or electrical technician working with any of the following technologies: three-phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, and microprocessor based control platforms • Experience with various electrical/electronic test and measurement equipment • Able to read and interpret electrical single line diagrams and blueprints • Experience with performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power • Mechanical system aptitude, to include troubleshooting/repair skills • Highly motivated and able to work autonomously • Demonstrates sound judgment in the resolution of complex problems • Team player who exhibits a high level of integrity and professionalism • Communicates written and verbal English effectively • Able to execute against written and verbal procedures and sequenced work instructions • Able to regularly handle equipment up to 50lbs., occasionally may lift up to 70 lbs. • Able to reach, squat, bend, and twist during the work day • Able to use a ladder or stepstool regularly • Able to facilitate 24X7 on-call duty • Able to facilitate shift work as needed • Able to regularly work alternative schedules (one week/month of Wednesday-Sunday, for example) • Able to regularly support overtime to achieve quarterly goals • Able to regularly travel (drive) throughout a large Service District (e.g. “Southern California District”) • Able to travel occasionally to other US and international destinations • Able to maintain a driving record in good standing

#BEI2024 Salary Ranges: $26.81 - $38.59

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