Field Community Executive -PA

About this role

Become a part of our caring community   With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Field Community Executive plays a crucial role in driving lead generation and supporting the local sales team through grassroots marketing, community outreach, and event execution. The Field Community Executive works directly in the field to identify opportunities, build relationships, and activate strategies that contribute to sales growth, branding, and increased community presence. Ultimately, the Field Community Executive contributes to market growth objectives.

The Field Community Executive works with agents and their leaders to create plans that drive new enrollments, increase retention of existing members, and build meaningful relationships with community organizations and influencers. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Key Responsibilities: • Liaison Role:  Act as a liaison between markets, sales, and community partners to ensure seamless coordination and execution.

• Team Culture:  Foster a collaborative, mission-driven team culture focused on growth, impact, and accountability.

• Outreach Strategies:  Develop and implement local outreach strategies, including events and partnerships, to generate quality leads.

• Lead Cultivation:  Identify and cultivate high-potential lead sources, including T65 opportunities.

• Performance Monitoring:  Track and measure grassroots marketing, community outreach, and event success.

• Community Engagement:  Build and maintain strong relationships with community organizations, local businesses, and other stakeholders.

• Event Execution:  Plan and execute community events to enhance brand visibility and generate leads.

• Reporting:  Prepare and present regular reports on outreach activities, performance, and outcomes.

Required Qualifications: • Must reside in Philadelphia, Pennsylvania

• Must be willing to travel within the community, as this is a field-based role.

• A bachelor’s degree in marketing, business, communication, or a related field or equivalent experience

• Proven experience in community outreach, grassroots marketing, or related roles.

• Must be proficient in MS Office products and various CRM platforms,

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Excellent organizational and time management abilities.

• Broad knowledge/skills to work in various field settings that align with our prospect base, such as Veterans, multi-cultural (partnering with empowered agents to help)

Preferred Qualifications: • Master’s Degree

• Life and Health Insurance License required

• Bilingual

• Knowledge of the Medicare Advantage market, products, regulations, and compliance standards

Use your skills to make an impact   Humana Perks:       Full time associates enjoy:    • Medical, Dental, Vision and a variety of other supplemental insurances   

• Paid time off (PTO) & Paid Holidays 

• 401(k) retirement savings plan

• Tuition reimbursement and/or scholarships for qualifying dependent children

• And much more!  

Social Security Task:

Alert: Humana values personal identity protection.  Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file.  When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana’s secure website.  

Virtual Pre-Screen:

As part of our hiring process for this opportunity, we will be using exciting virtual pre-screen technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a virtual pre-screen, you will receive an email and text correspondence inviting you to participate in a HireVue interview.  In this virtual pre-screen, you will receive a set of questions to answer. You should anticipate this virtual pre-screen to take about 10-15 minutes.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.   Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.  

Scheduled Weekly Hours

40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

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