Fashion Advisor, Houston

About this role

Fashion Advisor, Houston

At   CHANEL , we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of   each individual   increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to   CHANEL .  

About the role :  

We are looking for a Fashion Advisor with a passion for client service and an   expertise   in fashion. The Fashion Advisor will play a crucial role   of   consistently providing a superior level of service to clients,   while increasing client conversion and retention,   to drive   business revenue, and   inspire   brand loyalty .    The Fashion Advisor will work alongside a diverse   sales-team , and report to   the Boutique’s   leadership.   

What impact you can create at   CHANEL :  

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand   

• Optimize   the client experience through providing clients with prompt, professional,   warm   and courteous service  

• Build genuine relationships with clients through thoughtful and consistent outreach  

• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations  

• Take in repairs and   maintain   consistent follow up with clients   regarding   repairs and alterations  

You are energized by:  

• The history and heritage of The House of   CHANEL  

• Being truly   service minded    

• Utilizing your fashion   expertise   to inspire   others  

• Building collaborative partnerships and   relationships  in   a team-focused environment  

• Fostering a meaningful client experience centered around inclusion and connection    

• Appreciation for art, beauty, and luxury  

What you will bring to the team:   

• Ability to thrive in a team environment and work collaboratively  

• Understanding of, and passion for client experience  

• Excellent communication skills  

• Foreign language skills are preferred but not   required  

• Passion for the House of   CHANEL , its history, product offerings, and commitment to social and cultural initiatives  

• Curiosity and desire to learn and grow professionally within the world of   CHANEL  

Position Logistics:  

• Minimum 3 years of related experience  

• Minimum High School Diploma  

• Ability to lift 15 lbs.   

• A flexible schedule with the ability to work late nights, weekends, and some holidays  

• Front of House Fashion: Full-time in-store and in-person presence   required   to support client sales and client service deliver elevated client service to drive business results  

*Chanel, Inc. reserves the right to edit, change, or make   exceptions on designations where circumstances   where   deemed   appropriate .  

Compensation:  

• The   anticipated   hourly rate range for this position is $27.50 through $31.00. Base salary is one   component   of the total compensation for this position. Other components [may/will] include   additional   compensation, benefits, and   perks .  

Benefits and Perks:  

• Wellbeing resources include dedicated paid time off for wellbeing   (Wellbeing Days in Retail)   and a Wellbeing fund   

• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)  

• Generous paid time off policies to include vacation, holiday, sick and volunteer days   

• 401K   and other incentives   

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program  

• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking  

Additional Information:  

CHANEL   is a private company whose values are grounded in creating   the conditions   for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:  

Diversity and Inclusion:  

• At   CHANEL , we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all .    We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.   

• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.  

CHANEL   Community:  

• CHANEL   Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.  

• Employees are encouraged to take time off annually to volunteer through   CHANEL   Community.   CHANEL   also matches employee donations to select charitable organizations.  

Sustainability:  

• CHANEL   Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.  

• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.  

Arts and Culture:  

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