Family Resource Center Coordinator - Part Time

About this role

Position Title: Family Resource Center Coordinator - Part Time

Department: Family Resource Center

Job Description: Under general supervision, the Family Resource Center Coordinator performs a variety of specialized administrative and clerical duties of a technical nature for the Family Resource Center.

Essential Responsibilities: Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.  • Provides administrative support for the Family Resource Center.

• Supports FRC programs, projects, and day-to-day operations.

• Assists with coordinating family participation in FRC programming and events.

• Assists with creating flyers and communications.

• Arranges and schedules a variety of events and meetings.

• Maintains electronic databases of complex data to be used in relevant, meaningful reports.

• Performs data entry, analyzes data, and creates reports, charts, and graphs as needed.

• Handles confidential information including patient and family information.

• Responds to routine FRC questions, identifies needs, and routes customers to proper area or person; assists with phone calls.

• Assists with special projects as needed.

• Works as a member of the FRC team in collaboration with families, teams, and organizations to identify gaps in support for complex needs for all customers.

• Liaison between community partners, groups, and organizations.

• Oversees the Family Resource Cart to other areas of the hospital and ambulatory spaces.

• Supports oversight to the Employee Resource Room as well as employee food drives.

• Manages the Employee Zen Den space.

General Responsibilities: • Performs other duties as assigned.

Minimum Qualifications: Education: Bachelor's Degree required. Experience: No experience required. License(s)/Certification(s)/Registration(s): Basic Life Support (BLS) issued by the American Heart Association (AHA) required within 30 days.

Knowledge, Skills and Abilities:   • Knowledge of office procedures and office equipment.

• Excellent communication skills, both oral and written.

• Proficiency in Microsoft Office applications and other software as required.

• Intermediate level knowledge of Excel and Power Point for reporting and presentations.

• Excellent organization skills.

• Proactively prioritizes tasks and manages resources.

• Ability to solve problems.

• Good interpersonal skills for interaction with employees, clients and customers.

Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

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