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Family Care Specialist
Service Corporation International
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About this role
Our associates celebrate lives. We celebrate our associates.
Assist the Family Service Counselors with interment verifications, blind checks and memorials.
JOB RESPONSIBILITIES • Builds at-need charts • Verifies at-need files before sent for verification • Performs blind checks • Follows up with memorial renderings, processes and timelines • Notifies families when flowers are placed • Sets Arrangement Continuation Appointments • Designs memorials • Serves at-need cemetery families that currently own property • Sets follow-up visits at the at-need arrangement conference • Logs information for Family Service Counselors • Meets with funeral home at-need families
MINIMUM REQUIREMENTS
Education • High School diploma or equivalent
Certification • Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
Experience • None
Knowledge, Skills & Abilities • Ability to communicate effectively with associates, contractor personnel and client families • Ability to work productively with minimal supervision; achieves work objectives in a timely manner • Ability to resolve routine problems promptly and effectively • Ability to adapt to change in priorities
Compensation: Salary: $17.00/hr.- $22.00/hr. An individual’s pay within the scale is based on several factors that may include one or more of the following: background, skills, relevant experience, performance, education and work location.
Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 96817
Category (Portal Searching): Sales
Job Location: US-HI - Honolulu
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