F&B Supervisor

About this role

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.   Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements. 

Supervise the service and delivery of menu items in   assigned   restaurant ensuring   a high level   of quality and consistency. Adhere to federal,   state   and local regulations concerning health safety or other compliance requirements.  

What you have    

• High school diploma or equivalent . Some college or supervisory experience   preferred .  

• 2 years of supervisory experience  

• O ne   year   food service experience in a full-service restaurant or similar setting.   This job requires ability to perform the following:  

• Carrying or lifting items weighing up to 50 pounds  

• Moving about the outlet.  

• Handling food objects and products  

What   you’ll   do    

• Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.  

• Respond in a prompt and professional manner to guest requests and complaints.   Make   appropriate service   recovery gestures according to established guidelines   in order to   ensure total guest satisfaction.  

• Oversee cash handling and check/credit policies and procedures.  

• Inspect   restaurant   daily to ensure   high quality   food and food presentation and cleanliness.  

• Conduct pre-shift meetings to inform staff of daily events. Review daily specials.  

• Ensure side work duties are   complete   and tables are set before, during and after   operating   hours.  

• Promote teamwork and quality service through daily communication and coordination with other departments.  

• May routinely greet guests, serve food and   beverage , and   take   reservations and   maintain   reservations book if applicable.  

• Perform other   duties as   assigned by management.  

• Communication skills are   utilized   a significant amount of time when interacting with customers and employees  

• Reading and writing abilities are   utilized   often when completing paperwork, scheduling, and giving and receiving instructions.  

• Mathematical skills, including basic   math,   cash handling, are   utilized   frequently .  

• Problem solving, reasoning,   motivating ,   organizational   and training abilities are   used often .  

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.  

• May be   required   to work nights, weekends, and/or holidays.  

• Other necessary duties as reasonably assigned  

Physical Demand    

• Ability to sit or stand for extended periods of time    

• Ability to bend    

• Ability to lift, pull 50   lbs    

• Ability to communicate clearly    

• Ability to work long hours as needed    

Mental Demands    

• Make sound judgments quickly    

• Work on multiple tasks, making   appropriate progress   towards deadlines    

• Able to work independently, take direction, and provide direction to others    

• Manage differing personalities within the property, the resort, and the community    

• Maintain the highest degree of confidentiality    

• Ability to work effectively in stressful,   high pressure   situations    

• Ability to effectively handle challenges in the workplace, including anticipating, preventing,   identifying , and solving problems as necessary    

Mainsail Lodging & Development is a proud equal opportunity/affirmative action employer committed to attracting,   retaining , and maximizing the performance of a diverse and inclusive workforce. It is Mainsail’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law. Mainsail Lodging & Development   maintains   a drug-free workplace.    

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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