External Manufacturing Program Manager

About this role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Project/Program Management Group

Job Sub Function: Project/Program Management

Job Category: People Leader

All Job Posting Locations: Cincinnati, Ohio, United States of America, Guaynabo, Puerto Rico, United States of America, Raritan, New Jersey, United States of America

Job Description: Job Description

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech  

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Juarez, MEX - Requisition Number: R-085712

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

The Manager supports governance, financial processes, and operational coordination for External Manufacturing (EM) relationships, with a primary focus on Jabil and other strategic collaborators. This role executes standardized processes to ensure contract compliance, financial accuracy, and effective operational governance, while partnering cross-functionally to support business performance and operational excellence.

Duties and Key Responsibilities Responsible for deploying and executing standardized processes across strategic collaborations and external manufacturing sites to support service delivery and financial objectives. This role leads a small team of professionals serving as process owners across governance, financial processes, scorecard deployment, and operational reporting. • Execute claims and reverse claims processes, ensuring accuracy, documentation, and timely closure

• Coordinate payments, purchase orders, and vendor setup (JDE, Ariba) in compliance with financial policies

• Track cost improvement program (CIP) commitments and support delivery monitoring

• Support inventory (SLOB) adjustments and assist in capex and expense tracking

• Support adoption of digital tools (e.g., Power BI, Control Tower) to enhance reporting and visibility

• Maintain and execute key business processes (e.g., Appian workflows)

• Develop and maintain scorecards and standardized reports to increase transparency

• Manage activities to shape EM strategy & governance

• Coordinate governance forums and track follow-up actions

• Maintain EM training curriculum and ensure ongoing compliance alignment

• Oversight of Cilag-Global Entrepreneur Governance

• Accountable for ensuring finished good product flow from External Manufacturing Sites through external sterilization into Distribution Center.

• Drive improved reporting visibility and reduction of manual effort

• Enable effective coordination across internal and external stakeholders

Requirements • A minimum of a Bachelor’s degree (Business, Finance, Supply Chain or related field)

• A minimum of 5 years relevant experience. 

• Demonstrated direct or indirect people management experience required.

• Experience working in matrixed environments required.

• Strong organizational, analytical, and coordination skills required.

• Strong written and verbal communication skills; ability to engage across functional levels required.

• Proficiency in Microsoft Office Suite required.

• Experience with ERP/MRP systems (e.g., SAP) preferred.

• Six Sigma/ Lean certification with experience in process excellence tools/methodologies strongly preferred.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.  Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource. If you are under 18 years of age you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check

Required Skills:     Preferred Skills: Agile Decision Making, Analytics Insights, Business Alignment, Developing Others, Inclusive Leadership, Leadership, Monitoring, Evaluation, and Learning (MEL), Organizational Project Management, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Projec

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