Expeditor (Distribution Center)

About this role

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.   

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!  

If you are passionate about driving execution, solving operational problems, and ensuring customers receive their orders on time, Copeland has an exciting opportunity for you as an Expeditor ! Based at our Forney, Texas Distribution Center, this role oversees the flow of customer orders from release through shipment, ensuring timely delivery and resolving issues that could impact customer commitments. Working across Operations, Materials, Inventory, Customer Service, Transportation, and Quality, you will coordinate priority and at-risk orders, remove bottlenecks, and improve communication and visibility throughout the process.

AS AN EXPEDITOR, YOU WILL • Own and manage high-priority, customer-critical, and past-due orders from release through shipment

• Monitor order flow across the distribution center and proactively address bottlenecks impacting delivery commitments

• Partner with Operations, Materials, Inventory, Customer Service, Transportation, and Quality teams to resolve order execution issues

• Escalate shortages, inventory discrepancies, transportation delays, system errors, and other risks that could affect customer deliveries

• Lead daily hot-order reviews, track action items, and ensure timely completion of recovery plans

• Track inbound materials, monitor staged shipments, and coordinate priorities to ensure on-time order fulfillment

• Develop reporting and drive continuous improvement initiatives to improve order flow, reduce backlog, and enhance operational performance

Schedule This role is based fully onsite, and not eligible for hybrid or remote work opportunities. You will work a standard 1st shift, Monday through Friday. Flexibility may be required to support customer-critical shipments and operational priorities outside of standard business hours.

Required Education, Experience, & Skills • Bachelor's degree in Supply Chain, Operations, Logistics, Business, or a related field

• 3+ years of experience in distribution, warehouse operations, customer service, materials planning, logistics, or supply chain

• Strong understanding of warehouse operations, inventory control, and order fulfillment processes

• Excellent organizational skills with the ability to manage multiple priorities simultaneously

• Strong analytical and problem-solving skills with a bias for action

• Effective communication skills with the ability to coordinate across multiple departments

• Experience using ERP and Warehouse Management Systems (Oracle, SAP, Manhattan, etc.)

• Advanced Microsoft Excel skills

• Must be legally authorized to work in the United States. Sponsorship is not available for this position

Preferred Education, Experience, & Skills • Experience in high-volume distribution center operations

• Experience coordinating customer-critical or expedited shipments

• Knowledge of Lean, Continuous Improvement, or Root Cause Analysis

• Experience developing operational dashboards and performance metrics

• Experience with Sigma, Power BI, Tableau, SQL, or similar reporting tools

Our Commitment to Our People  

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.  

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.  

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.   

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!  

Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.  Our employee resource groups play an important role in culture and community building at Copeland.

Work Authorization  

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.  

Equal Opportunity Employer  

Copeland is an Equal Opportunity/Affirmat

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