Executive Vice President, Media Operations

About this role

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Executive Vice President, Media Operations

Real Chemistry Media is seeking a strategic and commercially minded EVP, Media Operations to help shape the future growth, performance, and scalability of our media business. This leader will serve as a key partner to executive leadership, driving operational excellence, business performance, organizational scalability, and commercial growth initiatives across the organization.

Operating at the intersection of strategy, operations, finance, talent, and client delivery, this individual will ensure the business is structured to support sustainable growth, maximize profitability, and deliver exceptional client outcomes. The ideal candidate is a builder, problem-solver, and collaborative leader who thrives in fast-paced, matrixed environments and is energized by transforming strategy into action.

Location: This role can be remote within the United States or based in any of our U.S. office locations, including New York City, Boston, Chicago, Lambertville, NJ, San Francisco, or Carmel, IN.

What You'll Do

• Partner with Media leadership to define and execute business strategies that drive growth, profitability, operational excellence, and market differentiation.

• Serve as the accountable owner of Media operations end to end, with full responsibility for the operating model, delivery infrastructure, and day-to-day performance of the group.

• Lead operational integration, process harmonization, and change management efforts across acquired and legacy organizations to create a unified, scalable Media operating model.

• Own operational governance, capacity and resource planning, and organizational planning to ensure the business scales effectively and sustainably, partnering with Client Finance to translate operational plans into financial outcomes.

• Design and optimize business processes, governance frameworks, operating models, and decision-making structures that improve efficiency, accountability, scalability, and organizational alignment.

• Enable business growth through commercial operations, pricing and scoping rigor in collaboration with Client Finance , operational readiness, and scalable business development processes.

• Partner across Media, Analytics, Medical, Creative, Technology, and Integrated Communications teams to ensure seamless collaboration and delivery of integrated client solutions.

• Drive adoption of AI, automation, data, and emerging technologies that enhance productivity, decision-making, and business performance.

• Develop operational dashboards, KPIs, and reporting frameworks that provide leadership with actionable insights on delivery performance, capacity, utilization, and growth.

• Build a high-performing culture grounded in accountability, collaboration, innovation, and continuous improvement.

This Position Is the Perfect Fit For You If

• You are energized by building and scaling high-performing businesses.

• You excel at translating growth strategies into operational plans and measurable results.

• You thrive in complex, matrixed organizations and bring teams together around shared goals.

• You embrace AI, data, and innovation as catalysts for business performance and transformation.

• You embody Real Chemistry's values of  Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I."

What You Should Have

• 15+ years of leadership experience in healthcare media, healthcare marketing, agency operations, business strategy, consulting, or related industries.

• Proven success leading business operations, organizational scaling, process transformation, governance, operational integration, and commercial growth initiatives.

• Strong understanding of healthcare media, omnichannel engagement, analytics, and the evolving healthcare marketing landscape.

• Experience driving revenue growth, profitability, forecasting, resource management, and operational performance.

• Demonstrated ability to lead cross-functional teams and influence executive stakeholders in highly matrixed environments.

• Strong financial acumen, including revenue forecasting, margin optimization, staffing models, and business planning.

• Experience leveraging AI, automation, and data-driven decision making to improve efficiency and business outcomes.

• Exceptional communication, leadership, and change management skills.

• Bachelor's degree required; advanced degree preferred.

Pay Range: $245,000-$320,000

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here .

We believe we can do our best when feeling our

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