Executive Assistant to COO

About this role

Job Description:

Dave & Buster’s is seeking a highly organized, proactive, and polished Executive Assistant to support the Chief Operating Officer.

This role is a key partner to the COO and plays an important part in helping the Operations organization run effectively across a large, multi-unit business. The Executive Assistant will manage a complex calendar, coordinate extensive travel and field visits, prepare executive materials, support key leadership meetings, and ensure priorities, commitments, and follow-up remain on track.

The ideal candidate is highly resourceful, exercises excellent judgment, anticipates needs before being asked, and thrives in a fast-paced environment where priorities can change quickly. This individual must be comfortable working closely with senior executives, field leaders, business partners, and teams across the organization.

What You’ll Do • Strategically manage the COO’s complex calendar, ensuring time is aligned to the highest-priority business needs. • Coordinate executive meetings, operating reviews, field visits, leadership meetings, one-on-ones, vendor meetings, and other key business engagements. • Manage complex domestic travel, including flights, hotels, ground transportation, detailed itineraries, and last-minute changes. • Coordinate store and market visits to help maximize the COO’s time in the field. • Prepare agendas, presentations, briefing materials, reports, spreadsheets, and other executive-level documents. • Support preparation for Executive Leadership Team meetings, business reviews, Board-related discussions, and other high-profile meetings as needed. • Track key action items, decisions, commitments, and deadlines to help ensure follow-through across the Operations organization. • Serve as a trusted point of contact for senior executives, field leadership, vendors, and external partners. • Anticipate scheduling conflicts, travel disruptions, and competing priorities and proactively resolve issues. • Coordinate leadership events, meetings, conferences, and other special programs. • Handle highly confidential and sensitive information with discretion and professionalism. • Support special projects and ad hoc business needs on behalf of the COO.

What We’re Looking For • 5–7+ years of experience supporting a senior executive, preferably at the C-suite level. • Exceptional organizational skills with strong attention to detail. • Proven ability to manage a high-volume, complex executive calendar. • Strong experience coordinating executive travel and multi-market itineraries. • Excellent written and verbal communication skills. • Advanced proficiency in Microsoft Outlook, PowerPoint, Word, Excel, Teams, and Office 365. • Strong judgment and the ability to make decisions independently within appropriate parameters. • Proven ability to manage multiple competing priorities with urgency and composure. • Confidence interacting with executives, senior leaders, field teams, and external partners. • High degree of professionalism, discretion, and confidentiality. • A proactive, solution-oriented mindset with strong follow-through.

Preferred Experience • Previous experience supporting a COO, President, CEO, or other senior operating executive. • Experience in a large, multi-unit restaurant, hospitality, entertainment, retail, or consumer-facing organization. • Experience working with field-based leadership teams across multiple markets. • Experience supporting executive leadership meetings, operating reviews, or Board-related materials. • Experience coordinating complex travel schedules involving multiple cities or markets.

You’ll Thrive in This Role If You • Stay two steps ahead and anticipate what the COO will need next. • Understand how to prioritize based on business impact and urgency. • Are comfortable operating in a fast-moving, high-energy environment. • Remain calm and solution-focused when schedules or priorities change. • Take ownership and drive follow-through without needing constant direction. • Build strong relationships across functions and levels of the organization. • Sweat the details while still understanding the broader business context. • Enjoy supporting an executive who spends significant time both in the field and with senior leadership. • Take pride in helping the COO and Operations organization operate more effectively.

WHAT’S IN IT FOR ME?: Dave & Buster’s / Main Event is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions. • Exclusive discounts on food and games at D&B & Main Event. • Paid Time Off (PTO) that increases with tenure. • 11 Company Holidays (Including your Birthday) & 2 Floating Holidays per year. • Medical, dental, vision and voluntary benefits  • Part Time/Full Time benefits available • Sub Benefits: • Livongo, SurgeryPlus, and Telehealth benefits

• 401k with company match following 6 months of employment. • Buster’s Legacy Fund (Support Team Members during difficult Times) • Employee Assistance Program (EAP) Offerings. • Work out facility on-site. • Employee Power Card |   Free Video Games.

We work hard, play hard and have FUN!

Salary Range: 80640 - 107520

We are an equal opportunity employer and participate in E-Verify in states where required.

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