Executive Assistant

About this role

Building Healthcare That Remembers

Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this, and no one should have to.

At Assort Health, we're building Healthcare That Remembers.

We are creating one continuous conversation for every patient, across every modality: call, text, and message. An AI agent that knows who you are, remembers how you like to be reached, notices when something in your care changes, and carries that context from your first symptom to your full recovery.

Assort is the fastest-growing AI agents company in healthcare. Our omnichannel agents handle calls, texts, and chats from end to end, integrating with EHR and PMS systems and the real-world preferences of every provider so patients reach the care they need without the wait.

What began as the first voice AI agent to schedule a specialty appointment has become a platform spanning scheduling, intake, referrals, document processing, medication refills, eligibility verification, lab requests, and payments. That expansion has been powered by more than 190 million patient interactions, 62,000 care protocols, and 1.6 million decision pathways, creating the largest proprietary specialty dataset in healthcare.

Since launching the first AI agent to answer a patient phone call in 2023, Assort has helped healthcare organizations dramatically reduce hold times, automate administrative work, and improve access to care for millions of patients.

We are growing fast. We went from 15 people in 2025 to 170 today and are doubling again this year. Revenue has grown 20x in the last 15 months.

Backed by Menlo Ventures, Lightspeed, First Round, and other leading investors, Assort has raised more than $222 million, including a recent $120 million Series C. We were named to the 2026 Enterprise Tech 30 as the only healthcare AI company on the list and to the Forbes Cloud 100 alongside OpenAI, Anthropic, Stripe, and Ramp.

Healthcare spends over $1.1 trillion every year on administrative work instead of patient care. We believe AI can change that. The problem is enormous, the timing is right, and we are building the team to solve it.

If you want to help build the system that hundreds of millions of people will rely on to access care, we'd love to meet you.

ABOUT THE ROLE

We're looking for an Executive Assistant to partner directly with our Co-CEO, Jeff, and serve as the operational backbone of how he spends time, communicates, and executes. This isn't a traditional EA role — it's a high-trust position at the center of a fast-moving startup where your work will have a real impact.

Success here means Jeff can focus on the highest-leverage work without worrying about things slipping through the cracks. You'll own calendar, inbox, travel, meeting prep, and stakeholder coordination with precision, good judgment, and follow-through.

This role is ideal for someone who enjoys working in dynamic, fast-paced environments — whether that's a high-growth startup, a VC firm, or supporting an executive with a busy, multi-stakeholder schedule. Career EAs and those interested in growing into a broader operations or Chief of Staff track are both welcome.

WHAT SUCCESS LOOKS LIKE

Jeff's working style strongly values:

- Honesty and transparency — share what you observe, flag what could be better

- Speed and follow-through with clear reasoning

- Clear, concise written communication

- Full ownership of commitments with proactive updates

- Openness to direct feedback — in both directions

WHAT YOU'LL DO

CALENDAR & SCHEDULING

- Own Jeff's calendar end-to-end: scheduling, rescheduling, conflict resolution, and prep

- Manage complex, multi-stakeholder scheduling across investors, board members, customers, and internal leadership

- Proactively surface & resolve scheduling conflicts

- Ensure every meeting has the right prep materials, agendas, and context attached

INBOX & COMMUNICATION

- Triage and manage Jeff's Superhuman inbox while adhering to response time SLAs

- Draft email responses and external communications on Jeff's behalf, adhering to clear, professional, executive-level communication standards

- Route inbound requests to the right people with appropriate context

TRAVEL & EVENTS

- Coordinate end-to-end travel logistics: flights, hotels, car rentals, itineraries

- Support event logistics for conferences, offsites, investor meetings, and board meetings

OPERATIONAL LEVERAGE

- Drive execution on special projects with clear timelines and accountability

- Maintain organized documentation and SOPs in Notion

- Manage Jeff's rhythm of business: weekly recurring meetings, monthly dinners, quarterly offsites, board cadence

- Surface observations about how Jeff's time is being spent versus stated priorities

WHAT YOU'LL BRING

MUST HAVES:

- Experience as an Executive Assistant, demonstrating strong adaptability across varied operating styles

- Strong attention to detail and organizational skills — consistently accurate in scheduling, communications, logistics, and managing competing priorities

- Proactive communicator — you notice issues early and bring them up with a proposed solution; written communication is concise, professional, and clear

- AI-native mindset — you actively use AI tools (ChatGPT, Claude, automation platforms) to work more efficiently. Bonus if you can share something you've built or automated

- Proficiency with core tools (Google Calendar, Slack, Superhuman) and ability to learn new ones quickly — we run on Notion, Linear, and a range of AI-native workflows

NICE-TO-HAVES:

- Experience coordinating board meetings, investor relations, or external stakeholder scheduling

- Familiarity with healthcare or health-tech

- Experience building SOPs, playbooks, or operatio

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