Event Marketing Manager

About this role

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.

Event Marketing Manager

Role Overview :

PagerDuty is seeking an Event Marketing Manager to join our diverse, customer-focused team! This role will report directly to the Director of Event Marketing for North America within the Revenue Marketing & Operations department. As the Event Marketing Manager, you will be a strategic thinker with excellent project management skills, leading the planning and execution of both PagerDuty hosted and 3rd party sponsored events. You will be responsible for developing our event and trade show strategy to ensure alignment with PagerDuty’s OKRs, and have a proven track record of successfully partnering with GTM teams to achieve revenue-based goals through integrated event programs. The ideal candidate will have a strong background in planning and executing both small and large-scale events that contribute to pipeline creation, expand customer acquisition, and grow the PagerDuty brand.

KEY RESPONSIBILITIES :

• Develop and implement comprehensive event and trade show strategies aligned with the company's marketing and business objectives.

• Oversee the planning and execution of event programs across both hosted and 3rd party sponsored events, including logistics, vendor management, staffing, and on-site management

• Collaborate with cross-functional marketing, sales, and product teams to align on event objectives and create impactful experiences.

• Source and manage vendor and agency relationships as it pertains to event planning and execution: vendors, venues, booth partners, design, video, and more

• Develop enablement tools and resources to empower Sales and Customer Success teams to hit registration targets and achieve executive meeting goals

• Monitor and evaluate event performance against key metrics, collecting and analyzing data to measure success and identify areas for improvement.

• Communicate event plans, progress, and outcomes to senior management and key stakeholders.

BASIC QUALIFICATIONS:

• At least 7 years of previous experience in a marketing, sales, or customer-facing role within a fast-growing organization

• 5+ years experience in B2B event management with proven experience leading, project managing, and executing large multi-faceted events

• A data-driven approach to decision-making utilizing Salesforce, Tableau, or similar tools

PREFERRED QUALIFICATIONS

• Incredible organization and project management skills to manage multiple events tasks, vendors, and stakeholders simultaneously

• Clear and effective communication skills to interface with team members, stakeholders, vendors, and attendees.

• Ability to build strong cross-functional relationships and rally project teams.

• Demonstrated ability to set strategic direction, including evaluation of event performance against key metrics for learnings and optimization

• Proficiency in G-Suite, Salesforce, Tableau, Splash, Cvent, Asana, or Monday

• Experience managing budgets and forecasting spend

• Ability to thrive in a fast-paced, team-oriented environment

• Strong negotiation skills and experience managing vendor relationships and contracts

SALARY RANGE: $127,000 to $191,4000 Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts !

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and al

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