Epic Training Coordinator

About this role

Job Summary: The Epic Training Coordinator coordinates and supports Epic training programs across MaineGeneral Health to ensure effective system adoption, user competency, and alignment with clinical and operational workflows. This role serves as a key resource for organizing enterprise-wide Epic education and supporting end-user readiness throughout implementations, upgrades, and ongoing system optimization.

Job Description: Key Responsibilities: • Coordinate enterprise-wide Epic training schedules, course offerings, and enrollment activities. • Manage training logistics and administrative processes to ensure a consistent and positive learning experience. • Maintain accurate training records, attendance information, completion data, and reporting. • Coordinate communications related to Epic training, including registration instructions, schedules, reminders, and training requirements. • Partner with Epic trainers and subject matter experts to coordinate course materials, resources, and training environments. • Collaborate with clinical and operational leaders to understand training needs and support workforce readiness. • Assist with training planning for Epic implementations, upgrades, new functionality, and optimization initiatives. • Support the development and maintenance of training calendars, resources, workflows, and documentation. • Monitor training completion and identify outstanding requirements or potential barriers to readiness. • Assist with coordinating training sessions across multiple locations, departments, and user groups. • Support change management and communication efforts related to Epic system changes. • Help evaluate training effectiveness and identify opportunities to improve end-user education and system adoption. • Provide administrative and operational support to the Epic Training team and broader Epic implementation initiatives. • Perform other duties as assigned.

Qualifications Required: • Associate degree in healthcare, information technology, education, business administration, or a related field, or equivalent combination of education and experience. • Experience coordinating training programs, educational activities, projects, or operational initiatives. • Strong organizational and administrative skills with the ability to manage multiple priorities and deadlines. • Excellent written and verbal communication skills. • Strong attention to detail and ability to maintain accurate records and documentation. • Proficiency with Microsoft Office applications, including Outlook, Word, and Excel. • Ability to collaborate effectively with clinical, operational, and technical teams. • Ability to work independently while also functioning effectively as part of a multidisciplinary team.

Preferred: • Experience supporting Epic or another electronic health record (EHR) system. • Experience in a healthcare or hospital environment. • Experience coordinating enterprise-wide training or large-scale system implementations. • Familiarity with learning management systems (LMS), training registration platforms, or competency tracking systems. • Experience working with Epic training teams, application analysts, or certified Epic trainers. • Knowledge of clinical and/or administrative healthcare workflows. • Experience supporting change management, system adoption, or end-user readiness initiatives.

Compensation Information: $24.34 - $42.60

The hourly pay range shown represents the base pay range for this position. Individual pay is determined based on factors such as experience, qualifications, skills, and market considerations. In addition to base pay, eligible team members may earn additional compensation through shift, weekend, holiday, on-call, and other applicable differentials. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours: 40

Job Exempt: No

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness: • We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness: • Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.

• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are

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