Enterprise Solutions Advisor - VA

About this role

InterSystems Corporation, a leading developer of data platform and interoperability technologies, is seeking candidates for its U.S. Department of Veterans Affairs (VA) Account Team. The “Enterprise Solutions Advisor - VA” role is client-facing, fast-paced, wide-ranging and challenging. It requires a mixture of application development and deployment skills, hands-on coding and problem-solving, presentation skills, sales awareness, implementation and project management awareness, and clinical and business acumen. Occasional regional travel is a requirement for the role. This role is critical to InterSystems’ success within the U.S. Department of Veterans Affairs, serving as a trusted technical advisor and strategic partner to ensure successful adoption and expansion of InterSystems technologies across the VA ecosystem.

Responsibilities:

• Coordinating with InterSystems' VA Account Representatives and all other departments within InterSystems to ensure a close, long-term, and responsive relationship with the VA.

• Serve as a trusted technical advisor to VA stakeholders and own technical relationships across the VA account.

• Accountable for successful technical adoption and expansion.

• Driving successful VA outcomes and long-term value with InterSystems technologies in use within the VA.

• Guide architectural and strategic technology decisions within the VA.

• Working closely with System Integrators and Project Managers within the VA, especially during the early stages of adoption and technically challenging projects, to ensure successful implementations.

• Recommending technical architectures, model design, development patterns, migration strategies, upgrade procedures, and operational best practices.

• Designing, building, and presenting Proofs of Concept (PoCs) for the VA and their partners.

• Delivering standard and customized on-site training in a classroom environment.

• Supporting the VA and their partners during beta test programs or pre-launch activities.

• Supporting marketing activities at trade shows, conferences, seminars etc.

• Keeping up-to-date with InterSystems products and contemporary IT industry developments (including competitive products) and undertaking any relevant self-development or training.

• Creating prototypes and coordinating with product management to enhance product offerings based on client desires/needs.

• Writing competitive proposals, solution overviews, sales collateral, etc.

• Reporting technical and non-technical issues related to the VA to the appropriate InterSystems departments, and overseeing resolution to those issues.

Success Criteria:

• Successful deployment and adoption of InterSystems solutions within VA programs

• Strong technical relationships with VA and system integrators

• Expansion of use cases and footprint within the account

• Positive VA feedback and reference-ability

• Influence on InterSystems product direction based on VA needs

Required Skills

Technical Expertise :

• 12+ years of experience in software engineering role(s), with 5+ years of experience as a Technical Account Manager and/or Solution Consultant, with preference for U.S. Government experience.

• Experience with government security standards (FedRAMP, FISMA, etc.) preferred.

• Awareness of data privacy, security, and compliance requirements in healthcare and public sector.

• Ability to handle technical questions and provide solutions.

• Proficiency in architecture design and technical documentation.

• Demonstrated experience with most/all of the following

• Object-Oriented Programming and/or Enterprise Application Development, vibe coding, etc.

• Relational or non-relational databases using SQL or NoSQL

• Data Engineering skills using Python, GenAI, RAG, MCP, etc.

• Modern Analytics architectures - Data Lakes /Data fabrics/Data mesh

• Machine Learning and Generative AI use cases

• HTML, JavaScript, Angular

• XML, XSLT, JSON, SOAP, REST

• Cloud hardware services, containers, kubernetes, etc.

• Windows, Unix/Linux, MAC OS X

• API Management

• Healthcare Interoperability Standards and Protocols (FHIR, HL7v2, CCD/CCDA, X12, etc.).

• Familiarity with the VistA Electronic Medical Record is a plus.

• Experience using AI-assisted tools (e.g. copilots, summarisation tools, or chatbots) with an ability to critically evaluate and verify AI-generated outputs

• Demonstrated ability to learn, evaluate, adapt to, propose and implement AI-augmented workflows in order to continually enhance your own, and the team’s productivity

Communication Skills :

• Excellent verbal and written communication skills to interact with a wide range of stakeholders, including clinicians, C-level executives, and software engineers.

• Ability to deliver compelling presentations and product demonstrations.

Problem-Solving Skills :

• Strong analytical skills to assess technical feasibility and recommend strategies.

• Ability to lead and manage Proof of Concept (POC), Prototype, and Paid Pilot projects.

Project Oversight :

• Experience in leading technical qualification calls and managing RFx processes.

• Ability to oversee System Integrator and implementation teams and ensure successful project delivery.

Customer Focus :

• Commitment to ensuring customer satisfaction and reference-ability.

• Ability to provide technical mentoring and transfer of knowledge to the VA and its partners.

Collaboration :

• Ability to work closely with Account Managers, Professional Services, Product Management, Support, and other internal teams.

• Experience in logging and communicating customer needs to Product Management and Development.

Educational Background

A degree in Computer Science, Engineering, or a related technical field.

Technical Certifications :

• Relevant technical certifications related to InterSystems products or similar technologies are advantageous.

• Technical certifications related to Healthcare Interoperability protocols are advantageous.

Indu

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