ForgeApply · Job listing
Enterprise Operations Center Specialist - Junior
C3el
Apply in about a minute — without sacrificing quality.
ForgeApply autofills this application and tailors your resume to this exact posting. You review everything before it's sent. Free trial, no card required.
About this role
Overview:
Job Title: Enterprise Operations Center Specialist - Junior
Security Clearance: Ability to Obtain Public Trust
Location : Washington, D.C.
(Due to the nature of the work and contract requirements, U.S. Citizenship is required. )
Description:
C3EL is seeking a Enterprise Operations Center (EOC) Specialist to support our mission in Washington, D.C., at the Department of Transportation (DOT) Headquarters’ Building. The EOC operates 24x7x365, including all Federal Holidays, and is responsible for maintaining continuous visibility and availability of enterprise infrastructure and services.
Responsibilities will include, but not be limited to:
• Performs day-to-day activities required to monitor systems for events or alerts.
• Coordinates and manages the resolutions of events and alerts.
• Monitors and identifies problem areas and coordinates resolutions.
• Applies fundamental concepts, processes, practices, and procedures on technical assignments.
Minimum Qualifications:
• U.S. Citizenship, with ability to attain a Public Trust clearance.
• Must have a minimum of 2 years of related experience providing technical support to an enterprise operation center, monitoring and managing enterprise systems and networks using advanced technologies and tools.
Desired Qualifications:
• Familiarity with ServiceNow and other enterprise ITSM/monitoring platforms.
• Networking knowledge: routing, switching, and VPNs.
• ITIL-based incident and change management experience.
• Experience managing vendor escalations and maintaining SLAs.
• Certifications: ITIL Foundation, CompTIA Network+/Security+, CCNA/CCNP, SANS/GIAC or equivalent.
Education:
• A minimum of a High School diploma or equivalent is required.
Salary insight
This posting doesn't disclose pay. Across 479 Washington DC jobs with disclosed salaries on ForgeApply, the median is $160k.
See full Operations salary data for Washington DC →
Based on live postings with disclosed pay on ForgeApply; refreshed daily. Not an estimate of this employer's offer.
Ready to apply to C3el?
Apply in about a minuteSimilar jobs
- Enterprise Operations Center Specialist - Senior — C3el · Washington, D.C.
- IT Operations Specialist — Coreweave · Sunnyvale, CA
- IT Operations Specialist — Avride · Austin, Texas
- IT Operations Specialist — Aquia · Remote
- IT Operations Specialist — Alpaca · Remote
- IT Operations Specialist — Factory · San Francisco, CA
- Senior Operations Specialist — Lightningai · New York, New York, United States; San Francisco, California, United States
- Customer Service & Operations Specialist — Formlabs · Billerica, MA
More like this: Operations Jobs · Operations Jobs in Washington DC · More jobs at C3el · Browse all jobs