Endpoint Engineering and Collaboration Services Manager

About this role

Leidos Digital Enterprise Health division is seeking an experienced Endpoint Engineering and Collaboration Services Manager to support a major IT services program for the U.S. Department of Health and Human Services (HHS) in Rockville, MD.

This is an enterprise end-user technology engineering leadership role. It is not primarily a software development, DevOps, cloud infrastructure, data platform, or Azure/AWS IaaS/PaaS management role. The ideal candidate has led engineering teams responsible for Microsoft 365 services, Entra ID/ICAM integrations, endpoint management, Intune, JAMF, Windows, macOS, iOS and Android mobility, collaboration platforms, UC/VTC services, and Tier 3 engineering support in a regulated enterprise or federal environment.

The Endpoint Engineering and Collaboration Services Manager will lead multiple engineering teams responsible for enterprise endpoint and collaboration services, including Microsoft 365, Entra ID/ICAM integrations, Intune, JAMF, Windows endpoint engineering, macOS engineering, iOS and Android mobile device management, Unified Communications and Collaboration (UCC), Teams/Webex/Slack collaboration services, VTC and conference room technologies, and Tier 3 engineering support. The role owns technical standards, roadmaps, backlog prioritization, engineering deliverables, stakeholder communication, and escalation support for endpoint and collaboration services supporting a federal customer.

Candidate MUST: • Be locally available for onsite support in Rockville, MD or Washington, DC and able to work onsite 1-2 days per week.

• Be a U.S. Citizen or U.S. Person who has lived in the United States for the past three consecutive years.

• Hold a current Public Trust Level 4 clearance or similar/equal level clearance, highly preferred.

Primary Responsibilities: • Lead multidisciplinary engineering teams responsible for enterprise endpoint, Microsoft 365/Azure, ICAM, mobility, and collaboration services supporting a federal customer.

• Own engineering roadmaps, backlog prioritization, resource planning, technical standards, risk management, operational readiness, and customer-facing status reporting across endpoint and collaboration portfolios.

• Oversee Windows endpoint engineering, including Microsoft Intune, Autopilot, Windows Update for Business, BitLocker policy, secure configuration, vulnerability remediation, patching, and compliance baselines.

• Oversee macOS endpoint engineering, including JAMF, macOS configuration management, Platform SSO, patching, secure baselines, lifecycle management, and integration with Microsoft cloud identity services.

• Oversee mobile device engineering for iOS and Android, including MDM/EMM policy, patching, compliance, STIG alignment, and government-furnished equipment support.

• Provide leadership for Microsoft 365 engineering, including Microsoft M365 apps, Exchange Online, Purview, tenant service changes, and collaboration governance.

• Partner with identity engineering teams on Entra ID, Conditional Access, SSO, ADFS-to-Entra migration, identity governance, and identity-related endpoint impacts.

• Oversee UCC/VTC engineering activities involving Cisco Call manager, Microsoft Teams, conference room technologies, and collaboration platform modernization.

• Maintain and oversee lab and test environments used to evaluate endpoint, Microsoft 365, identity, collaboration, patching, and security configuration changes before enterprise rollout.

• Serve as a senior technical escalation point for Tier 3 engineering issues, cross-team dependencies, operational risks, and customer-impacting incidents.

• Provide technical leadership, mentorship, performance management, and delivery oversight for engineering staff, team leads, and senior engineers.

• Ensure engineering deliverables, runbooks, architecture diagrams, implementation plans, operational procedures, and contract deliverables are accurate, timely, and aligned to federal requirements.

• Ensure adherence to federal cybersecurity requirements, compliance frameworks, change management processes, and applicable SLAs.

• Drive modernization, automation, and process improvement using PowerShell, Microsoft Graph, Intune automation, Jira reporting, and repeatable engineering practices.

• Coordinate regularly with the Program Manager, HHS customer, cross-functional engineering teams, operations teams, security teams, and other contractor partners to support mission outcomes and modernization initiatives.

Basic Qualifications • Bachelor's degree and 12+ years of combined IT and IT engineering experience. Equivalent professional experience may be considered in lieu of a degree.

• 5+ years of experience leading engineering teams, technical leads, or senior engineers responsible for enterprise end-user services, endpoint platforms, collaboration services, identity integrations, Microsoft 365 engineering, or closely related infrastructure services.

• Hands-on technical background sufficient to guide senior engineers, challenge technical assumptions, review implementation plans, support Tier 3 escalations, and brief federal stakeholders.

• Experience managing multiple technical projects, competing priorities, cross-team dependencies, customer escalations, and operational risks in a fast-paced enterprise environment.

• Experience managing engineering backlogs, project schedules, risks, resource plans, technical documentation, runbooks, architecture diagrams, deliverables, and operational readiness activities.

• Experience operating in a regulated enterprise environment with cybersecurity controls, change management, compliance baselines, SLAs, and customer-facing status reporting.

• Excellent leadership, presentation, stakeholder management, written communication, and technical documentation skills.

• Current Public Trust clearance or higher.

Preferred Qualifications • Experience working with federal agencies or federal IT contractors, including familiarity with f

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