Division Administrator II - Otolaryngology, Head and Neck Surgery

About this role

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

General Summary: The Division Administrator II is responsible for the development, coordination and implementation of strategies and operations for a highly complex portfolio of divisions or programs in the Department of Surgery. In collaboration with the Division Head, Clinical Practice Director, Fellowship Program Director and Medical Directors and Section Heads (as appropriate) of the divisions, this individual will work with other hospital and medical group leaders to strategically align and integrate our goals and activities in clinical care, research, teaching and advocacy to achieve maximum measurable impact. As the lead administrator for their respective divisions, this individual is responsible for administration, operations management, financial management, strategic planning, and compliance of the multi-mission activities of their divisions.

Finance: • Responsible for development and management of division and program operating and capital budgets, in collaboration with Department Leadership, Division Leadership, Finance, Ambulatory and Nursing Leadership, and Principal Investigators.

• Responsible for keeping Division Leadership and Department Leadership teams routinely informed and in a timely fashion on activity and financials in all missions. Develops and implements appropriate responses to identified issues as well as opportunities for improved performance and financial return.

• Responsible for oversight of the Division(s) clinical activity, ensuring adherence to ambulatory clinic standards and effective clinic template management to optimize care access, and management of associated revenue capture.

• Responsible for management of the Division(s) research grant portfolio, ensuring compliance with funding source regulations and monitoring requirements. Partners with the Stanley Manne Children’s Research Institute leadership and research administration teams to oversee new grant budget development, faculty effort reports, research staff template management, and invoicing.

• Responsible for management of the philanthropic portfolio, ensuring proper stewardship in line with donor intent, and alignment with department and medical center strategic priorities and goals and medical center finance policies. Forecasts the needs of the program, collaborates with the Foundation in the preparation and stewardship of philanthropic proposals/awards, and ensures sound investment of these resources.

• In collaboration with Division Leadership, partners with the Departmental Business Operations & Analytics team and the institution’s Professional Billing and Coding and Compliance teams to identify opportunities to maximize professional billing revenue. Works with Division Leadership to ensure associated changes in practice are adopted in a timely manner.

Operations: • Responsible for management of the day-to-day operations of the administrative, academic and research activities for the divisions.

• In partnership with the Clinical Practice Director or Medical Director, leads the Ambulatory Practice Operations Group (APOG) meetings, ensuring effective review and management of ambulatory KPIs and available staffing and resources to support ambulatory activity.

• In collaboration with the Division Head, Clinical Practice Director, and Medical Directors and Section Heads (as appropriate) of the divisions, manages faculty effort allocation (time allocated to each mission - clinical, administrative, research and educational effort), activity planning for each of those missions and productivity management for all faculty and providers. Partners with Division Leadership to manage clinical activity expectations for all providers, including time spent on inpatient service, ambulatory activities and procedural activities, monitoring and optimizing activity and corresponding revenue.

• Partners with Division Leadership and applicable clinical leadership (e.g. ambulatory, inpatient, procedural) to improve processes and operations that impact the division’s providers and patients for which they provide care. Oversees scheduling of ambulatory clinic activity that is managed within the division (e.g. multidisciplinary clinics which require care coordination and planning), in coordination with leadership of the Centralized Access Center.

• Partners with Division Leadership to manage the education training programs within the Division, including the fellowship program. This will include the management of medical education coordinators, preparation of reports to Northwestern University, and ensuring the sustainable financial support of trainees within the Division. Partners with the Division Program Director to ensure ACGME requirements are met, as applicable to the specialty.

• Evaluates the need for additional faculty, staff and other resources, and in partnership with the finance department leads the business plan development process to assess the financial feasibility and operational impact of recruitment proposals. Manages approval processes and leads the recruitment activities. Monitors and reports performance relative to stated goals and communicates and manages variances from plan.  

• Facilitates the successful recruitment and onboarding of new faculty to the Division, Department and    Hospital, including oversight of Feinberg pre- and post- search requirements, Medical Dental Staff Office and Faculty Practice Plan credentialing and privileging a

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