Distribution System Operations Real-Time Reliability Coordinator

About this role

Job Posting End Date 08-31-2026 Please note the job posting will close on the day before the posting end date.

Job Summary

The DSO Real-Time Reliability Coordinator provides real-time evaluation and coordination of DER impacts to support reliable DDC operations. This role works across DDCs, the SCC, Transmission, engineering, planning, applications, and external stakeholders to identify reliability risks, communicate system constraints, recommend mitigation strategies, and support DER-enabled grid services. The Coordinator level is expected to perform core duties with increasing independence while helping mature DSO operational models, tools, documentation, and coordination practices. Job Description

What you’ll do: • Monitor, assess, and communicate real-time impacts of DERs/DERAs on distribution system reliability, including voltage, loading, protection coordination, backfeed, and operating limits. • Coordinate with DDCs, SCC, Transmission, and other partners to incorporate DER impacts into switching, restoration, planned work, grid services, and other real-time operating actions. • Identify DER-related system constraints, emerging reliability risks, and mitigation strategies; communicate recommendations clearly during normal and critical system conditions. • Perform real-time and look-ahead reliability assessments and contingency analyses to support operational decision-making. • Support DER/DERA grid service operations, including voltage support, load management, restoration support, resiliency applications, and evolving FERC Order 2222/market participation needs. • Maintain accurate operational records and support process, tool, and documentation improvements for DERMS, ADMS, distribution automation, FLISR, Volt/VAR, and related capabilities.

What we’re looking for: DSO Real Time Reliability Coord SG6 Education: • Two (2) year Technical degree in Electrical/Electronic engineering or equivalent • OR High School and two (2) years experience operating a civil or military power system • This job requires "recommended" test results from HireVue Dispatcher Worker  Virtual Job Tryout. This assessment is completed online, is untimed, and typically takes about 45 minutes to complete. Please refer to the Employment Test Prep section of our website  https://www.aep.com/careers/testprep/.

Experience: • In addition to the experience requirements included in the education requirements, Six (6) months or more experience in distribution operations, transmission operations, dispatching, system operations, reliability coordination, DER operations, technical customer support/service, or another relevant utility operations capacity. External experience in dispatching, system operations, or reliability coordination will be evaluated.

Must satisfactorily complete all required training, qualification requirements, and testing to progress to the next level within the DSO Real-Time Reliability Coordinator progression framework within the established timeframe or vacate the position. License/Certifications: • Must possess and maintain a valid state driver's license.

DSO Real Time Reliability Coordinator Senior SG7 Education: • Two (2) year Technical degree in Electrical/Electronic engineering or equivalent OR High School and two (2) years experience operating a civil or military power system. • This job requires "recommended" test results from HireVue Dispatcher Worker  Virtual Job Tryout. This assessment is completed online, is untimed, and typically takes about 45 minutes to complete. Please refer to the Employment Test Prep section of our website  https://www.aep.com/careers/testprep/.

Experience: • In addition to the experience requirements included in the education requirements, Two (2) years or more experience in distribution operations, transmission operations, dispatching, system operations, reliability coordination, DER operations, technical customer support/service, or another relevant utility operations capacity. • External experience in dispatching, system operations, or reliability coordination will be evaluated.

License/Certifications: • Must possess and maintain a valid state driver's license.

DSO Real Time Reliability Coordinator Principal SG8 Education: • Two (2) year Technical degree in Electrical/Electronic engineering or equivalent OR High School and two (2) years’ experience operating a civil or military power system. • This job requires "recommended" test results from HireVue Dispatcher Worker  Virtual Job Tryout. This assessment is completed online, is untimed, and typically takes about 45 minutes to complete. Please refer to the Employment Test Prep section of our website  https://www.aep.com/careers/testprep/. •

Experience: • In addition to the experience requirements included in the education requirements, Four (4) years or more experience in distribution operations, transmission operations, dispatching, system operations, reliability coordination, DER operations, technical customer support/service, or another relevant utility operations capacity. • External experience in dispatching, system operations, or reliability coordination will be evaluated.

License/Certifications: • Must possess and maintain a valid state driver's license. • Certifications associated with NERC, EPRI, or RTO/ISOs may be required as the AEP DSO and industry requirements evolve

In addition: • Ability to work effectively in a fast-paced operations environment, communicate clearly, follow instructions, and make sound decisions during critical system conditions. • Ability to work collaboratively with internal and external stakeholders, including operations personnel, customers, management, technical writers, and subject matter experts. • Willingness to work rotating shifts, accept on-call responsibilities, respond to callouts, and occasionally travel for training or cross-exposure opportunities. • Must successfully complete required training, testing, and progression requirements established by the b

Similar jobs

• Distribution System Operator — Eversource · Windsor, CT
• Sr Systems Engineer- Reliability Engineering and Operations — Cmegroup · Chicago - 20 S. Wacker
• Service Reliability Specialist — Zelis · US NJ Morristown | US MA Boston | US FL St. Petersburg
• Supervisor, Reliability Operations — Analog Devices · Wilmington, MA
• System Reliability Engineer — Veeamsoftware · Remote
• Supply Reliability Engineer — Radiant Industries · El Segundo, CA
• Distribution Operations Manager — Cs · Plant City, FL
• Service Reliability Engineer — Umusic · Nashville, Tennessee