Director - Workforce Absence Management

About this role

Discover a Career That Empowers You - Join HUB International

At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, and the recognition we have earned reflects it.

In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance. These are not just awards. They are a reflection of the daily choices our people make to show up for each other and for the clients we serve.

We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career.

Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. Your work has purpose. And your potential has no ceiling.

We would love for you to explore what is possible at HUB International. We currently have an opportunity for a Director - Workforce Absence Management to join our Employee Benefits team in our Pittsburgh, PA office on a Hybrid work schedule.

This individual will serve as the subject matter expert in absence and leave management, including but not limited to employer-specific leave policies, FMLA, state-mandated programs, paid leave programs, ADA, short-term disability, and long-term disability programs.

As a regional resource, this specialist will support the four East Region HUBs and their respective markets, playing a critical role in new business development, client retention, and overall market differentiation. The ideal candidate brings deep expertise, strong carrier relationships, consultative presence, and the ability to deliver both strategic guidance and hands-on service.

Key Responsibilities

Client Consulting & Execution • Assist clients in navigating toward successful and sustainable absence management programs via virtual calls and in-person meetings

• Serve as the lead consultant on leave management programs for key clients and prospects

• Conduct audits and gap analyses of current leave programs and recommend enhancements

• Conduct RFP work on a project basis for employers looking to outsource leave programs and support implementation

• Benchmark leave programs

• Navigate and interpret federal and state-specific leave laws (e.g., FMLA, NY PFL, NJ TDB/FLI, MA PFML – and more broadly) with a strong understanding of how federally mandated leaves coordinate with multi-layered state law requirements

• Coordinate leave policies with disability programs, workers’ comp, COBRA, and other benefit lines

• Review policies and provide/develop templates for client use

• Support vendor audits on a project basis

Business Development & Client Engagement • Participate in discovery calls and finalist meetings and key client presentations to showcase HUB's expertise in leave management

• Help drive new business by enhancing our value proposition in RFPs and client discussions

• Collaborate with Producers, Account Executives, and Consultants to win and retain business

Thought Leadership & Training • Educate, train, and present on leave management topics both externally (webinars, roundtables, seminars, etc.) and internally (HUB employees)

• Develop content for client newsletters, internal training, and market updates

• Collaborate with HUB’s national Workforce Absence Management practice to drive best practices

Market & Carrier Relations • Maintain strong relationships with leading carriers, TPAs, and technology vendors

• Support negotiations for optimal program pricing, terms, and service standards

• Stay current on legislative changes and vendor innovations in the leave space

• Coordinate with other HUB subject matter experts from around the country

Qualifications & Experience • 5–10 years of experience in leave of absence management, disability programs, or related HR compliance consulting

• In-depth knowledge of federal, state, and municipal leave laws and coordination with employer-sponsored benefits

• History of “return to work” planning

• Strong consultative, communication, and presentation skills; confident in client-facing roles

• Experience working in or with insurance brokerages, carriers, TPAs, or large employers

• Ability to travel within the East Region for client and team engagement

• Bachelor's degree required; advanced credentials (e.g., CEBS, SPHR, SHRM-SCP, or JD) strongly preferred

Why HUB At HUB, we don’t just sell insurance—we provide strategic workforce solutions that empower our clients. As part of the East Region Employee Benefits Team, you’ll work shoulder-to-shoulder with local and national experts to improve benefit outcomes, create a quality employee experience (QEX) , and drive measurable value for our clients.

What We Offer You At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.

We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward

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