Director, Transcend R&D, BPO end to end

About this role

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: R&D Operations

Job Sub Function: Clinical Supply Operations

Job Category: People Leader

All Job Posting Locations: Horsham, Pennsylvania, United States of America, Malvern, Pennsylvania, United States of America, Titusville, New Jersey, United States of America

Job Description: About Innovative Medicine:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.   Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.   Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a Director, Transcend R&D, BPO end to end based in Malvern, PA, Horsham, PA, or Titusville, NJ.

Please note that this role is also available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):   Beerse, Belgium - Requisition Number: R-093825

Malvern, PA, Horsham, PA, or Titusville, NJ - Requisition Number: R-095587   Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.  

Purpose: IM SC Transcend is an IM wide business transformation program. The objective is to implement streamlined and standardized processes on a new global SAP system, together with commercial, supply chain and R&D. The scope entails the following business processes: study management (clinical finished goods), planning & sourcing, manufacturing, packaging and labelling, distribution, warehouse mgt, transportation and global trade, quality and finance.

The Transcend R&D BPO end to end is responsible for identifying capabilities in scope of Transcend which will support business needs and strategies across the R&D supply chain. He/She will define the related business value in working closely with global and site R&D leadership teams.  As BPO for R&D you will work closely with the other BPO’s from IM Supply Chain.

You will be responsible to : • Lead the development of an R&D capability roadmap across business functions, define value opportunities and translate into measurable outcomes. • Re-engineer and re-design business processes as input to a global R&D Transcend template solution • Partner with senior R&D Leadership, Innovative Medicine Supply Chain and Transcend Leadership to define the end-to-end process vision for R&D and secure timely decisions on standardization, harmonization • Influence portfolio management decisions in different functions to prepare for Transcend. • Lead, mentor, and develop a team of R&D BPOs by sub process (make, logistics and global trade, study management, plan/source), build process ownership capability • Embed compliance-by-design and audit readiness across process decisions • Drive continuous improvement after launch by establishing a sustainable backlog, prioritization model. • Approximate Percentage of Time & Tasks/Duties/Responsibilities: • 40% R&D business strategy, capability roadmap, and value realization management • 25% Global process re-design, governance, decision forums • 15% Senior stakeholder engagement, cross-functional convergence • 10% People leadership, BPO capability building, coaching, and team performance • 10% Continuous improvement

Qualifications / Requirements:

Education: • Minimum of a Master’s degree is required, preferably in Business, Information Systems, Engineering, Life Sciences, Supply Chain, or a related discipline.

Required: • Minimum of 10 years of progressive leadership experience in R&D, Clinical Supply Chain, Supply Chain, Technology (SAP), or large-scale enterprise transformation programs   • Demonstrated success in global business process re-engineering, ERP-enabled transformation, operating model change, or global template governance in a complex regulated environment. • Proven ability to set strategic direction, translate business strategy into capability roadmaps. • Strong people leadership experience, including leading, coaching, and developing high-performing teams in a global environment. • Executive stakeholder management skills, with demonstrated ability to influence senior leaders, drive alignment, resolve ambiguity, and manage escalations. • Experience identifying, quantifying, and tracking business value through value hypotheses, critical measures, adoption measures, and performance management. • Relevant SAP S/4HANA and global template experience, preferably across supply chain, manufacturing, logistics, planning, procurement, quality, data, or clinical supply processes. • Excellent written, verbal, and executive communication skills, including the ability to simplify complex topics, frame decisions, and present recommendations to senior governance bodies. • International travel up to 15%, defined by business needs.

Preferred: • Certifications such as MBA, PM

Similar jobs

• Associate Director, Transcend R&D BPO Logistics and Global Trade — Johnson & Johnson · Malvern, Pennsylvania, United States | Horsham, Pennsylvania, United States | Titusville, New Jersey, United States
• Director, R&D Business Operations — Johnson & Johnson · Raritan, New Jersey, United States | Spring House, Pennsylvania, United States
• Director Global BPO and Transformation — Fiserv · Remote
• Director, Research & Development — Caredxinc · Waltham, MA
• IM Transcend Global Delivery Leader — Johnson & Johnson · Titusville, New Jersey, United States
• Director, Product & Technology Operations — Ridgeline · Reno, NV; San Ramon, CA; New York, NY
• Director, Business Transformation — FormFactor · Remote
• Director, Finance R&D — Sharkninjaoperatingllc · Needham, MA, United States