Director - R&D

About this role

Leadership • Develop and maintain comprehensive internal and external product roadmaps for each product line, aligning with overall business goals and customer needs. • Collaborate with stakeholders to build compelling business cases for product modernization initiatives, including cost-benefit analysis, ROI forecasting, and risk assessment. • Continuously assess market trends, customer feedback, and competitive positioning to inform roadmap prioritization and strategic investments. • Lead the analysis, planning, and implementation of AI solutions as part of the overall R&D and business strategy, identifying opportunities where artificial intelligence can drive innovation, improve product performance, and enhance customer experience across all product lines.Lead • monthly and annual R&D financial forecasting , ensuring alignment with strategic goals and budgetary expectations. • Prepare and deliver presentations for monthly BURC (Business Unit Review Calls) and the annual BUSR (Business Unit Strategic Review) . • Oversee and validate monthly salary reconciliations for all R&D personnel. • Collaborate with the Finance team by providing insights and context for monthly financial executive summaries , including explanations of forecasting variances . • Ensure timely and accurate upload of monthly R&D task data to corporate systems. • Actively participate in weekly leadership calls , contributing to strategic discussions and cross-functional alignment. • Collaborate with Sales/Marketing to determine ongoing pricing and packaging model for all products • Assist KPMG with compiling and vetting all qualified R&D activities annually to submit for R&D shred tax credits

People Leader • Conduct weekly meetings with R&D teams across each product line to understand current challenges, provide support, and assist in issue triage and resolution. • Design and implement regular cross-training sessions to broaden developer expertise across multiple product lines, enabling greater flexibility and resource coverage within the business unit. • Ensure each development team is equipped with the necessary tools to maintain a centralized, secure, and backed-up code repository that is easily accessible by authorized developers. • Establish and enforce robust procedures for source code management, including branch maintenance, staged testing, and orderly deployment processes to support defect-free releases . • Oversee the implementation and ongoing monitoring of security and encryption protocols for all web-based products , ensuring data integrity and compliance with industry standards. • Ensure all products that handle online payment transactions meet PCI compliance standards, including successful completion of quarterly PCI security scans and testing .

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